Precision Touchpad Activation

MuhammadAqdas
MuhammadAqdas Member Posts: 2 New User
edited October 2023 in 2020 Archives
When I first got this laptop (Aspire E 15/E5-573G-52G3) and updated it to Windows 10, the precision touchpad feature was functional. After an unknown update, its features were reduced to that of a normal touchpad. I'm not sure if the original driver was from Synaptics or ELAN but after that update, the driver was updated to an ELAN Smart-Pad driver. The settings app does not state that I have a precision touchpad, even though I do, as I've used it and it's one of the features of this laptop. I need to reactivate its features and get rid of this driver issue but don't know how to do so. How do I go about this? Thank you.

Best Answer

Answers

  • brummyfan2
    brummyfan2 ACE Posts: 28,470 Trailblazer
    Answer ✓
    Hi,
    Go to BIOS screen, move to Main tab and check whether the Touchpad is in Basic mode, if it is, switch to Advanced mode.

  • MuhammadAqdas
    MuhammadAqdas Member Posts: 2 New User
    Hi,
    Go to BIOS screen, move to Main tab and check whether the Touchpad is in Basic mode, if it is, switch to Advanced mode.

    Thanks a bunch. That worked perfectly.
  • songs1writer
    songs1writer Member Posts: 8

    Tinkerer

    Hi,
    Go to BIOS screen, move to Main tab and check whether the Touchpad is in Basic mode, if it is, switch to Advanced mode.

    I have tried everything, the touch pad is not here, it's not in Bios ever since win 10 from 8 also my earphones do not work but internal and external speakers do 
  • songs1writer
    songs1writer Member Posts: 8

    Tinkerer

    I have tried everything, the touch pad is not here, it's not in Bios ever since win 10 from 8 also my earphones do not work but internal and external speakers do on my Acer Aspire E 17
  • @songs1writer what is the exact model? example an515-51-75kz.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • songs1writer
    songs1writer Member Posts: 8

    Tinkerer

    @songs1writer what is the exact model? example an515-51-75kz.
    I have ES1 711, I do not have the touch pad, I have gone into Bios but it's not there just wireless Mouse and there seems to be nowhere to reload the software for it 
  • I advise you to create a new topic. however, check the bios version:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)