Helios 300 (year 2020) Fan noise when AC adapter is plugged

yunusa2k2
yunusa2k2 Member Posts: 3 New User
edited November 2023 in 2020 Archives
I recently bought a brand new Helios 300 (2020) in Beijing China with this config (Core i7-10750H, RTX 2070 Max Q, 32 GB). To my surprise the system makes a lot of noise even when I open just chrome. I later found out these noise happens when I plugged in the ac adapter but runs fine when on battery. This is weird. Any solution would be appreciated 

Answers

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited August 2020
    yunusa2k2 have u already optimised your windows properly and tryed to undervolt with TS also its completely normal the aeroblades are noisy and its very well know microsoft implemented a new cpu control feature in the new win10 1909/2004 where when on AC ---> performance mode it will lock the cpu to 2 cores on full turbo boost at all times even light work and save the remaining parked for only when needed this of course will create a high thermal increase also causing the fans to increase the speed to cool down the system and you should never use it on battery ony emergency and light works because turbo boost and overclocking wont work on battery also the battery main purpose its to help the adapter to provide more power to the cpu/gpu when this one cant provide enough if used for demanding works/gaming you will damage your battery make sure youre always on AC and battery 100% charged before starting any gaming also as i said your issue its not an issue its behaving the exact way it was designed to and please turn on coolbost  :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • yunusa2k2
    yunusa2k2 Member Posts: 3 New User
    xapim said:
    yunusa2k2 have u already optimised your windows properly and tryed to undervolt with TS also its completely normal the aeroblades are noisy and its very well know microsoft implemented a new cpu control feature in the new win10 1909/2004 where when on AC ---> performance mode it will lock the cpu to 2 cores on full turbo boost at all times even light work and save the remaining parked for only when needed this of course will create a high thermal increase also causing the fans to increase the speed to cool down the system and you should never use it on battery ony emergency and light works because turbo boost and overclocking wont work on battery also the battery main purpose its to help the adapter to provide more power to the cpu/gpu when this one cant provide enough if used for demanding works/gaming you will damage your battery make sure youre always on AC and battery 100% charged before starting any gaming also as i said your issue its not an issue its behaving the exact way it was designed to and please turn on coolbost  :)
    I appreciate your help and I will try the above suggestions asap and get back. regards

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