Games are lagging/suttering on my acer predator helios 300

SohamKotkar
SohamKotkar Member Posts: 11

Tinkerer

edited November 2023 in 2020 Archives
It's about a year old .at first the games used to run just fine but now some games really lag and some games have stutters after every few seconds . I tried a variety of games from batman arkham asylum to horizon zero dawn. even games like batman arkham asylum lag which i should have been able to run smoothly .please help
i5 7th gen
8gb ram
gtx 1050ti 4gb
128 gb ssd
if you need anything else to diagnose then please tell me .i really need this fixed as it is my only way to pass time.

Best Answer

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited August 2020 Answer ✓
    SohamKotkar u need to upgrade your ram to 16gb dual channel min forget your stock ram i recommend a proper dual channel set either hyperx or vengeance 2400 your cpu doesnt support more also optimise your windows properly and undervolt with TS if you havent already check here and check your temps cpu shouldnt go above 85'ish and gpu 70/75 max if even after optimising and undervolting the temps are high u need to repaste it with kryonaut or similar if you can yourself without voiding your warranty also clean the fans and exit airflow properly if you have warranty seals and still on warranty u need to send it to acer to get it repasted with stock paste also keep the back lifter at all times 2/3" for a proper airflow  also bare in mind its a very outdated gpu you cant expect much from a 1050ti anyways


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


Answers

  • MNPolarbear
    MNPolarbear Member Posts: 4 New User
    When is the last time you updated your video drivers?
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited August 2020 Answer ✓
    SohamKotkar u need to upgrade your ram to 16gb dual channel min forget your stock ram i recommend a proper dual channel set either hyperx or vengeance 2400 your cpu doesnt support more also optimise your windows properly and undervolt with TS if you havent already check here and check your temps cpu shouldnt go above 85'ish and gpu 70/75 max if even after optimising and undervolting the temps are high u need to repaste it with kryonaut or similar if you can yourself without voiding your warranty also clean the fans and exit airflow properly if you have warranty seals and still on warranty u need to send it to acer to get it repasted with stock paste also keep the back lifter at all times 2/3" for a proper airflow  also bare in mind its a very outdated gpu you cant expect much from a 1050ti anyways


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited August 2020
    MNPolarbear whats happening here its single channel ram its no good for gaming neither 8gb are enough for anything these days and the OP might be also thermal throttling nothing to do with video drivers i have the same exact model and i only updated my drivers once just because black ops and BF5 wouldnt work with older and im still on the same drivers since then 416.94 never had a single issue after all new drivers wont do anything its a very outdated 1050ti new drivers are optimised for new gpus not old


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • SohamKotkar
    SohamKotkar Member Posts: 11

    Tinkerer

    edited August 2020
    @xapim So All I need to do is upgrade the ram and Send my laptop for cleaning right?

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited August 2020
    SohamKotkar yes that should do it or if you can yourself repasted it with kryonaut as acer will always use stock thermal paste by default unless you ask them if they would use the paste you would provide yourself in some countries they will accept it you also need to optimise your windows properly and undervolt as i already stated above and dont expect to get much from a 1050ti its a (dead gpu) good luck


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/