How to solve bluescreem BCCode 116? Its happen every time i run the high graphic games.

Koross
Koross Member Posts: 1 New User

Im using Acer Aspire 5750G to play DRAGON NEST SEA (High graphic game)

And my GPU temperature could reach until 90' celsius or more.

 

Here is all the detail.

 

Problem Event Name: BlueScreen

OS Version: 6.1.7600.2.0.0.768.3

Locale ID: 17417

Additional information about the problem:
BCCode: 116

BCP1: FFFFFA8004A724E0
BCP2: FFFFF8801061E7BC
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\120512-18486-01.dmp
C:\Users\User\AppData\Local\Temp\WER-34008-0.sysdata.xml

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Answers

  • Travis-Acer
    Travis-Acer Acer Crew Posts: 681 Acer Crew

    We would suggest cleaning any thermal venting fans on the machine as it seems that the unit is overheating.  Always use the product on a hard flat surface so that the fans are not blocked.

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