Acer Aspire Keyboard not working at all

JadeWolf
JadeWolf Member Posts: 2 New User
edited October 2023 in 2020 Archives
i was using my laptop and it was working fine then I closed the lid for 15mins to do something and it went to sleep when I opened it back up the keyboard wouldn't work at all. I've tryed all the buttons the only one that works is the power button.

I tryed googling but none of the solutions work for me. (I used the on screen keyboard to log in)... My laptop is still fairly new I Don't understand why the keyboard suddenly won't work.

Best Answer

Answers

  • brummyfan2
    brummyfan2 ACE Posts: 28,590 Trailblazer
    Answer ✓

    Hi,

    If you have an internal battery, disconnect the mains and do a battery reset, only once please and leave the laptop to rest for a while, reconnect and try starting.

    https://us.answers.acer.com/app/answers/detail/a_id/34843/~/acer-internal-battery-reset

  • JadeWolf
    JadeWolf Member Posts: 2 New User

    It worked!! Thank you so much.

  • Anton2
    Anton2 Member Posts: 1 New User
  • brummyfan2
    brummyfan2 ACE Posts: 28,590 Trailblazer

    Hi,

    Have you tried the battery reset? Can you post the model of your laptop please.

  • tunakarna
    tunakarna Member Posts: 2 New User
    i was using my laptop and it was working fine then I closed the lid for 15mins to do something and it went to sleep when I opened it back up the keyboard wouldn't work at all. I've tryed all the buttons the only one that works is the power button.

    I tryed googling but none of the solutions work for me. (I used the on screen keyboard to log in)... My laptop is still fairly new I Don't understand why the keyboard suddenly won't work.  Model no Acer Aspire5 A515-51G-58GI
  • 3yt
    3yt Member Posts: 1 New User
    Same problem. I tried a lot of things, this fixed it right away. 
  • Pyzza
    Pyzza Member Posts: 1 New User
    edited June 2020
    I've tried the battery reset yet it still didn't work.

    I just turned my laptop on, like I haven't logged in my password on it, and decided to turn it off because there's something I needed to do first. When I opened it again the keyboard stopped working and I had to use the on screen keyboard to log in. My laptop is fairly new too..only bought last year so I don't know why it's happening.

    My Acer Model is Acer Aspire 3 (A315-53-39NK)
  • VinayakAtkari
    VinayakAtkari Member Posts: 5 New User
    Hii Pyzaa did your keyboard worked did you find any solution
  • lonbush
    lonbush Member Posts: 5

    Tinkerer

    Pyzza said:
    I've tried the battery reset yet it still didn't work.

    I just turned my laptop on, like I haven't logged in my password on it, and decided to turn it off because there's something I needed to do first. When I opened it again the keyboard stopped working and I had to use the on screen keyboard to log in. My laptop is fairly new too..only bought last year so I don't know why it's happening.

    My Acer Model is Acer Aspire 3 (A315-53-39NK)
    Same problem, keyboard not working my laptop model is Acer Aspire 3 (A315-53-39NK)
    all of the posible solutions i tried on youtube but it didnt work at all
    TANG INA KASING INISSUE SA AMIN PARA MAG WFH... BASURA NAMAN TONG INISSUE NA LAPTOP SA AMIN.
  • @lonbush and @siddharthneelkanth Ideally, you should create a new topic.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
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    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)