Question about KG241P FREESYNC

Mohamed0o0
Mohamed0o0 Member Posts: 7 New User
edited February 2024 in 2020 Archives
I bought it but I can't find freesync in OSD monitor to turn it on 
And I can't update driver to latest on, device manager read it as Generic PnP Monitor tried to update driver but nothing happen

Answers

  • Mohamed0o0
    Mohamed0o0 Member Posts: 7 New User
    Is there anyone will help me !!
  • billsey
    billsey ACE Posts: 35,207 Trailblazer
    I don't have access to info on your model, have you contacted Acer service in your locale? I believe all the different models support Freesync...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Mohamed0o0
    Mohamed0o0 Member Posts: 7 New User
    billsey said:
    I don't have access to info on your model, have you contacted Acer service in your locale? I believe all the different models support Freesync...
    Nope , I can't find any mail for acer to contact with 
    I can tell you SN/SNID/PN for this monitor so maybe you can help me
  • billsey
    billsey ACE Posts: 35,207 Trailblazer
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Mohamed0o0
    Mohamed0o0 Member Posts: 7 New User
    billsey said:
    Ok I put my SN and shows
    Model Name: KG241
    Part Number: MM.TELEE.003

    but there's problem part number its tottaly different than one I have on monitor sticker and box its um.fx1ee.p01
  • Mohamed0o0
    Mohamed0o0 Member Posts: 7 New User
    Any fix with this problem ?!!