My Acer Swift 5 (Swift SF514-54T) has two Serial numbers at back of the laptop. WHY???

Ritika
Ritika Member Posts: 4 New User
edited November 2023 in 2020 Archives

This is Ritika Arora from Gurugram, India.
I've purchased acer swift 5 SF514-54T-54DM on 25th June 2020. At the back side of the laptop there are two stickers containing two different Serial Numbers and SNID. First of all I want to know the reason behind this and secondly when I tried to register this laptop on official acer site, the laptop got registered with the serial number given on black sticker (see attached image) but when I checked on acer care center app in laptop then it is showing serial number that is given on white sticker (see attached image). Please provide me the reason behind this also.

I also want to extend warranty of this product so can you tell me which of the two serial number will be used to extend the warranty ?

Best Answer

  • billsey
    billsey ACE Posts: 34,138 Trailblazer
    Answer ✓
    I believe it is the one for India, not the one from China.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Answers

  • billsey
    billsey ACE Posts: 34,138 Trailblazer
    Answer ✓
    I believe it is the one for India, not the one from China.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Ritika
    Ritika Member Posts: 4 New User
    My issue is resolved now. Please delete my post @Acer-Tommy @Acer-Manny @Acer-Blayn @Acer-Cory @Acer-Mary

  • billsey
    billsey ACE Posts: 34,138 Trailblazer
    They will likely leave it up so the next one who has the question can find it.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Samsing
    Samsing Member Posts: 1 New User
    I have a similar problem to Ritika, how was it resolved?
  • billsey
    billsey ACE Posts: 34,138 Trailblazer
    edited July 2020
    No need for resolution, the two sticker are the original one from China and the new one from Acer India (or wherever your locale is). Some locales use their own inventory system...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.