i got acer nitro 5 ANS517-51-757H and my NVIDIA gttx 1660 TI is not working

naderahmed
naderahmed Member Posts: 3 New User
i downloaded the last nvidia driver and insatalled it wtihout any problems but NVIDIA control pannel is not opening what should i do ???

Answers

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited July 2020
    naderahmed download the nvcp from the windows store if you have the new dch drivers the old nvcp will not work the old nvcp will only work with the non dch drivers which cannot be downgraded back after upgrading to dch also get geforce experience to get your games properly optimised if the nvidia drivers installed properly check your device manager to make sure the dgpu is working properly if the hardware its working good luck 

    And stick to this thread only no point of opening multiple threads about the same issue will not do you any good and will only create confusion for whoever is trying to help 


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • naderahmed
    naderahmed Member Posts: 3 New User
    i already did that and installed the last available version of NVCP but still not opening and device manager  indicates that my NV is working
    when i click the right mouse button on desktop nv does not appear at all
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited July 2020
    naderahmed Uninstall everything properly with DDU and reinstall the stock drivers from acer also any latest windows updates might had broken windows in some way roll back if possible and disable windows updates from updating drivers/firmware or even permanently only update whatever u need when u need it and manually




    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • naderahmed
    naderahmed Member Posts: 3 New User
    i even tried different versions of windows but still the problem is not solved 
  • ethaniel80
    ethaniel80 Member Posts: 12

    Tinkerer

    You do not Update the Intel or NVIDIA Driver from Anywhere other than ACER site..
    the nvidia site offer drivers "universal" but your acer nitro need only certified drivers..