Automatic repair - bootable usb not recognized

rko180
rko180 Member Posts: 2 New User
edited October 2023 in 2020 Archives
Hello Acer world, 
I was using my computer today when accidentally pressed the power button and the pc shut off, when it booted I got an "Preparing Automatic repair" and then a blue screen, then a recovery screen. I tried restarting my pc but same thing, then tried restoring the to a previous system backup successfully but still, also tried resetting the pc (clear all contents option) and didn't work. 
Tried desperately to make a bootable USB drive with windows 10, but never got the pc to recognize it as a bootable option (tried fat32 and nfts, also tried disabling UEFI secure mode, and also tried it with different pendrives).
Please help me, been fiddling around for 10+ hours and no solution.
Thank you very much

Aspire R 15, windows 10

Answers

  • JackE
    JackE ACE Posts: 45,213 Trailblazer
    Stop fiddling!!! Keep the BIOS in UEFI bootstrapper mode, don't try to use legacy BIOS mode or you'll lose everything on HDD. Make sure the BIOS Main tab has the  F12 boot and D2D options enabled. Then press and hold the power button for at least 5 seconds or till the machine completely shuts off. Then press and hold the ALT+F10 key. Then while still holding the ALT+F10 keys, press the power button to turn the machine back on. If the hidden ACER recovery partition hasn't been corrupted, a recovery screen should appear to allow you to refresh the system while trying to save your personal files or reset the system to a factory fresh state. Jack E/NJ




    Jack E/NJ

  • rko180
    rko180 Member Posts: 2 New User
    @JackE Hello. 
    Tried doing the alt f10 but I get this message as soon as press the option “there was a problem resetting your PC” I also tried selecting the “remove everything” option. 
    I don't mind about my personal files on the drive just want to have a usable pc.
    Please help


  • JackE
    JackE ACE Posts: 45,213 Trailblazer
    Re-do ALT+F10. But choose the advanced or troubleshooting options instead of reset. You should be able to get to the command prompt screen. It will be a black screen with these white letters and a flashing underscore ' X : \ windows\system32 > _  '. Can you access this command prompt? Jack E/NJ

    Jack E/NJ