0x80_5194836 _ genuineintel_ nmi_image _ genuineintel.sys

Hritesh23
Hritesh23 Member Posts: 13

Tinkerer

edited October 2023 in 2020 Archives
Getting NMI_HARDWARE_FAILURE error while opening many tabs frequently laptop is a brand new one getting this error from day1 bucket id is. 0x80_5194836 _ genuineintel_ nmi_image _ genuineintel.sys 

Answers

  • JackE
    JackE ACE Posts: 45,213 Trailblazer
    Go to this link, enter your full Acer model number, and download/install  the latest ACER intel chipset and graphics  driver. http://www.acer.com/ac/en/US/content/drivers
    Jack E/NJ


    Jack E/NJ

  • Hritesh23
    Hritesh23 Member Posts: 13

    Tinkerer

    did install but still BSOD comes with the same error code all the drivers are upto date unable to find the solution for the error code please answer
  • JackE
    JackE ACE Posts: 45,213 Trailblazer
    Please reveal your full ACER model number? E5-xxx-xxxx??? Jack E/NJ

    Jack E/NJ

  • Hritesh23
    Hritesh23 Member Posts: 13

    Tinkerer

    JackE said:
    Go to this link, enter your full Acer model number, and download/install  the latest ACER intel chipset and graphics  driver. http://www.acer.com/ac/en/US/content/drivers
    Jack E/NJ


    JackE said:
    Go to this link, enter your full Acer model number, and download/install  the latest ACER intel chipset and graphics  driver. http://www.acer.com/ac/en/US/content/drivers
    Jack E/NJ



  • Hritesh23
    Hritesh23 Member Posts: 13

    Tinkerer

    Aspire A715-75G-50SA 
  • JackE
    JackE ACE Posts: 45,213 Trailblazer
    >>>opening many tabs>>>

    How many tabs in which browser? Blank tabs? Or websites? Jack E/NJ

    Jack E/NJ

  • Hritesh23
    Hritesh23 Member Posts: 13

    Tinkerer

    In chrome 3 tabs, device manager, taskmanager brings BSOD
  • JackE
    JackE ACE Posts: 45,213 Trailblazer
    What about IE, Edge or FireFox? Jack E/NJ

    Jack E/NJ

  • Hritesh23
    Hritesh23 Member Posts: 13

    Tinkerer

    JackE said:
    What about IE, Edge or FireFox? Jack E/NJ
    Not specifically about browsers when idle also its crashing 
  • JackE
    JackE ACE Posts: 45,213 Trailblazer
    >>>laptop is a brand new >>>

    Quickly return  the laptop to the vendor/seller as defective for an exchange or refund before the vendor's return policy period expires. Usually only a few week. ACER warranty service will take longer. Jack E/NJ

    Jack E/NJ

  • Hritesh23
    Hritesh23 Member Posts: 13

    Tinkerer

    JackE said:
    >>>laptop is a brand new >>>

    Quickly return  the laptop to the vendor/seller as defective for an exchange or refund before the vendor's return policy period expires. Usually only a few week. ACER warranty service will take longer. Jack E/NJ

    >>>laptop is a brand new >>>

    Quickly return  the laptop to the vendor/seller as defective for an exchange or refund before the vendor's return policy period expires. Usually only a few week. ACER warranty service will take longer. Jack E/NJ

    JackE said:
    What about IE, Edge or FireFox? Jack E/NJ

    JackE said:
    >>>laptop is a brand new >>>

    Quickly return  the laptop to the vendor/seller as defective for an exchange or refund before the vendor's return policy period expires. Usually only a few week. ACER warranty service will take longer. Jack E/NJ

    >>>laptop is a brand new >>>

    Quickly return  the laptop to the vendor/seller as defective for an exchange or refund before the vendor's return policy period expires. Usually only a few week. ACER warranty service will take longer. Jack E/NJ

    What about IE, Edge or FireFox? Jack E/NJ
    Not specifically about browsers when idle also its crashing 
  • JackE
    JackE ACE Posts: 45,213 Trailblazer
    Yes, I realized that. That's why I suggested that you quickly return it to the vendor/seller as defective for an exchange or refund before the vendor's return policy period expires. Usually only a few weeks. Probably too late now. If the vendor refuses, then you'll have to arrange for ACER warranty service by clicking on the ACER worldwide link below. Choose your country. Then click on the supprt link to set up warranty repair. Jack E/NJ 

    Jack E/NJ