Predator laptop not turning on

RickC137
RickC137 Member Posts: 3 New User
edited November 2023 in 2020 Archives
My laptop is not turning on, but the battery led indicator turns on when the charger is plugged in, but there is no response when the power button is pressed, I have made contact severally, and the last Acer chat contact told me I will be called by a maintenance technician to help with further diagnosis, as I cannot ship the laptop to the USA(country of purchase) or any country, as the country I'm in is currently on a lockdown due to the ongoing pandemic. I had to open the laptop to check if there's anything that can be done to it as Acer customer service wasn't helpful, did the battery reset and RAM swap, but still no response. But whenever I swap the RAM, and try to power the laptop on, the screen flickers and turns off, and nothing else. I am open to suggestions, as I'm running out of ideas, 

Answers

  • RickC137
    RickC137 Member Posts: 3 New User
    The model is PH315-52-78, and I used it for barely 2 months till it suddenly stopped coming on, no heavy use before it stopped working
  • Reyvelation
    Reyvelation Member Posts: 2 New User
    Try swapping the NVME to the other slot
  • RickC137
    RickC137 Member Posts: 3 New User
    Already tried this, still nothing, still acts like there isn't power on the laptop  every attempt to turn on Reyvelation said:
    Try swapping the NVME to the other slot

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