My Windows freezes after gpu driver update (Acer nitro 5 AN515-53)

Əlabbas
Əlabbas Member Posts: 14

Tinkerer

edited December 2023 in 2020 Archives
I am updated my gpu drivers from NVidia experience and installed it after updating i cant play games my windows 10 freezes when i click i am getting bsod
bsod error code - dpc_watchdog_violation

Best Answer

  • MihaiEVO
    MihaiEVO Member Posts: 72 Devotee WiFi Icon
    Answer ✓
    Download DDU and reboot into Safe Mode. Run DDU and uninstall your graphic drivers. Restart and then try installing the integrated GPU drivers first (try older versions) then the dedicated GPU drivers (try a older version that worked for you). I don't know why, but this worked for a lot of AMD users. Try it yourself!
    If this didn't work, reply and I will try to be further of assistance.

Answers

  • This error can be a driver, bios, hardware problem or in the windows itself. Can you inform the version of the bios? Is windows 10 version 2004? Did this problem occur after any windows update? Have you tried to uninstall the drivers using the ddu program in safe boot?
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                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • Əlabbas
    Əlabbas Member Posts: 14

    Tinkerer

    i have two gpu's . i re intalled gpu drivers. now i am getting different stop code
    stop code - driver_power_state_failure
  • Is your notebook still under warranty? Do these problems occur only on the battery or when you connect the power adapter?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • MihaiEVO
    MihaiEVO Member Posts: 72 Devotee WiFi Icon
    Answer ✓
    Download DDU and reboot into Safe Mode. Run DDU and uninstall your graphic drivers. Restart and then try installing the integrated GPU drivers first (try older versions) then the dedicated GPU drivers (try a older version that worked for you). I don't know why, but this worked for a lot of AMD users. Try it yourself!
    If this didn't work, reply and I will try to be further of assistance.
  • He can use the amd cleanup utility.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Əlabbas
    Əlabbas Member Posts: 14

    Tinkerer

    hello, guys, I fixed the problem thanks for your answers <3
  • Əlabbas
    Əlabbas Member Posts: 14

    Tinkerer

    MihaiEVO said:
    Download DDU and reboot into Safe Mode. Run DDU and uninstall your graphic drivers. Restart and then try installing the integrated GPU drivers first (try older versions) then the dedicated GPU drivers (try a older version that worked for you). I don't know why, but this worked for a lot of AMD users. Try it yourself!
    If this didn't work, reply and I will try to be further of assistance.
    it worked + I am installed again latest driver now I have no problems
  • MihaiEVO
    MihaiEVO Member Posts: 72 Devotee WiFi Icon
    Əlabbas said:
    MihaiEVO said:
    Download DDU and reboot into Safe Mode. Run DDU and uninstall your graphic drivers. Restart and then try installing the integrated GPU drivers first (try older versions) then the dedicated GPU drivers (try a older version that worked for you). I don't know why, but this worked for a lot of AMD users. Try it yourself!
    If this didn't work, reply and I will try to be further of assistance.
    it worked + I am installed again latest driver now I have no problems

    Glad it worked for you. Enjoy gaming!