Acer VX15 monitor problem need urgent help HELP!!!! (Edit:With video)

JohnCena
JohnCena Member Posts: 460 Seasoned Practitioner WiFi Icon
edited December 2023 in 2020 Archives

Best Answers

Answers

  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    Answer ✓
    This seems to be a hardware problem. Go to this link to try to arrange for warranty service ASAP

    https://www.acer.servis.kim/teknik-servis/konya-acer-servisi-acer-konya-teknik-servisi-konya-acer/

    Jack E/NJ

    Jack E/NJ

  • AlphaBacon
    AlphaBacon Member Posts: 1 New User
    How's your laptop now? I'm experiencing almost the same issue you have with your monitor, mine was flickering when turned on and will suddenly turn the screen completely black but still running. I don't know if I need to change/repair the laptop's flex cable or the lcd
  • JohnCena
    JohnCena Member Posts: 460 Seasoned Practitioner WiFi Icon
    How's your laptop now? I'm experiencing almost the same issue you have with your monitor, mine was flickering when turned on and will suddenly turn the screen completely black but still running. I don't know if I need to change/repair the laptop's flex cable or the lcd
    I didn't send it to repair or something and it looks fine now I don't know why it happened in past.
  • JohnCena
    JohnCena Member Posts: 460 Seasoned Practitioner WiFi Icon
    I think you must change the cable if you see the flicker.
  • JohnCena
    JohnCena Member Posts: 460 Seasoned Practitioner WiFi Icon
    Answer ✓
    Fixed with reconnecting eDP cable.