My microphone is not working ,but it is listed in recordings tab (Acer predator helios 300 PH315-51)

SandeshKarumuri
SandeshKarumuri Member Posts: 19 Troubleshooter
edited October 2023 in 2020 Archives
My microphone is not working, but it is listed in the recordings tab with, it cannot hear me,
When I'm recording or calling in skype it doesn't work, The levels beside the microphone array in the recordings tab are not lifting up even I'm giving voice
I tried to uninstall and install drivers through device manager and from Acer official drivers and tried with troubleshooting, Still the problem persists
Please help me with this

Answers

  • panos_chr
    panos_chr Member Posts: 25 Enthusiast WiFi Icon
    Have you checked if your microphone is muted or reduced at 0?
    If not do the following:
    Go to Control Panel -> View By: Large Icons -> Sound -> 2nd Tab Record -> Right Click on your microphone and select Properties -> 3rd Tab Levels -> Unmute or drag it right.
  • SandeshKarumuri
    SandeshKarumuri Member Posts: 19 Troubleshooter
    Yes I checked but not working



    I have checked the microphone privacy settings too it is still active
    but not working
  • panos_chr
    panos_chr Member Posts: 25 Enthusiast WiFi Icon
    Yes I checked but not working



    I have checked the microphone privacy settings too it is still active
    but not working
    Seems like drivers problem. As you said you've checked Acers and mircrophones drivers. Maybe some Windows update pending might do the trick? I don't know further.
  • SandeshKarumuri
    SandeshKarumuri Member Posts: 19 Troubleshooter
    panos_chr said:
    Yes I checked but not working



    I have checked the microphone privacy settings too it is still active
    but not working
    Seems like drivers problem. As you said you've checked Acers and mircrophones drivers. Maybe some Windows update pending might do the trick? I don't know further.
    I updated my windows, but the same problem
  • Joe9844
    Joe9844 Member Posts: 578 Seasoned Specialist WiFi Icon
    Did you give the permission under privacy setting to use the microphone?
  • SandeshKarumuri
    SandeshKarumuri Member Posts: 19 Troubleshooter
    Joe9844 said:
    Did you give the permission under privacy setting to use the microphone?
    Yes, I gave the permissions