Why can't I update my Windows 10 since last year on my Aspire AS5750G?

Paul342
Paul342 Member Posts: 3 New User
edited March 2024 in 2020 Archives
Hi everybody!
I have an Aspire AS5750G-2414G64Mnkk Notebook, and since last year it could not update Windows. I don't know what is wrong with it. I updated the drivers from your site, but still doesn't work. The quality updates install with no problem, but the functional version do not. The last one was Windows 10, version 1803.

Answers

  • Does the same problem occur when installing windows, using a microsoft iso?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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  • Paul342
    Paul342 Member Posts: 3 New User
    Why should I install windows using a microsoft iso? I don't see the relevance.

    The installation stops at around 40% , and shows me the following message:

    "Windows could not configure one or more system components. To install windows restart the computer and restart the installation."

  • I think that some component may not be compatible with the latest releases of windows. What I would try would be to update the drivers on the intel website and then check again if the windows updates are installed successfully.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Paul342
    Paul342 Member Posts: 3 New User
    Intel® Driver & Support Assistant shows me the following answer: "No supported driver or software updates are available for your system."
  • I am finding that your model is not fully compatible with the new versions of windows 10. Now, I would try to reinstall windows, using a microsoft iso extracted for the usb stick.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)