GPU driver update for RX 560X Acer Nitro 5

Woofah
Woofah Member Posts: 26 Enthusiast WiFi Icon
edited December 2023 in 2020 Archives
Hello all

I am curious. Is there any sort of news on when the RX 560X will get a driver update? So far the only download for the laptop is from October 8th.

Answers

  • The drivers released by the manufacturers are changed so that they are optimized for your model! You will hardly find a driver update by the notebook manufacturer! However you can download a non-optimized version through the video card manufacturer's website here: https://www.amd.com/en/support
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  • Woofah
    Woofah Member Posts: 26 Enthusiast WiFi Icon
    The drivers released by the manufacturers are changed so that they are optimized for your model! You will hardly find a driver update by the notebook manufacturer! However you can download a non-optimized version through the video card manufacturer's website here: https://www.amd.com/en/support
    I have been checking the AMD site for updates for the 560X. I only see options for the 540X and 550X. Nothing for the 560X yet. Not sure of a safe way to update the driver.
  • It is possible that future versions of the rx 560x driver will be released! What is the exact model of your notebook? Example g3-571!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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  • dclanz
    dclanz Member Posts: 112 Skilled Fixer WiFi Icon
    Hi @Woofah there are three main locations to my knowledge for the graphic drivers: acer's own support page for the laptop (if your model differs from the one listed on the following page then please perform a search for it https://www.acer.com/ac/en/US/content/support-product/7605?b=1&pn=NH.Q3RAA.002), Microsoft update catalog (latest is 21.8.18 https://www.catalog.update.microsoft.com/Search.aspx?q=rx 560x)  and AMD (https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-560)
    Note that the correct drivers aren't installed using the AMD setup, you need to extract all the files from the setup into a folder (try opening the setup with a zip program like 7zip). Once there go to the Device manager, click one of the both video cards (usually the vega 8 first) and choose to update the driver. Using the menu browse to the extracted folder under drivers/ video (if I recall correctly) you will have to select the inf file and manually select the vega 8 drivers. Do the same for the RX 560X afterward (or it will be installed as a RX 560 after the vega 8's install). You may also find the ccc_2install.exe for the radeon control panel but be warned it didn't not operate properly for me. So I went back to the latest Microsoft supplied drivers until Acer releases a fresh, latest driver or AMD finally creates a unified driver for our dual graphics laptop.
    If a post helps or answers your question, be sure to hit the like button so the poster knows they were helpful.
    Try using the search function before posting, as your question may have been asked and resolved before.
    Be sure to check out my Acer An515-42 Clean Install Guide.
  • Woofah
    Woofah Member Posts: 26 Enthusiast WiFi Icon
    It is possible that future versions of the rx 560x driver will be released! What is the exact model of your notebook? Example g3-571!
    The model of my laptop is AN515-42-R5ED
  • Woofah
    Woofah Member Posts: 26 Enthusiast WiFi Icon
    dclanz said:
    Hi @Woofah there are three main locations to my knowledge for the graphic drivers: acer's own support page for the laptop (if your model differs from the one listed on the following page then please perform a search for it https://www.acer.com/ac/en/US/content/support-product/7605?b=1&pn=NH.Q3RAA.002), Microsoft update catalog (latest is 21.8.18 https://www.catalog.update.microsoft.com/Search.aspx?q=rx 560x)  and AMD (https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-560)
    Note that the correct drivers aren't installed using the AMD setup, you need to extract all the files from the setup into a folder (try opening the setup with a zip program like 7zip). Once there go to the Device manager, click one of the both video cards (usually the vega 8 first) and choose to update the driver. Using the menu browse to the extracted folder under drivers/ video (if I recall correctly) you will have to select the inf file and manually select the vega 8 drivers. Do the same for the RX 560X afterward (or it will be installed as a RX 560 after the vega 8's install). You may also find the ccc_2install.exe for the radeon control panel but be warned it didn't not operate properly for me. So I went back to the latest Microsoft supplied drivers until Acer releases a fresh, latest driver or AMD finally creates a unified driver for our dual graphics laptop.
    I have been checking the AMD support pages since I got the laptop to see if a unified driver has been released. Also been checking the support page for the laptop as well. I checked the windows AMD driver page and seems its latest driver is older. Sure hope a unified driver comes out sometime.
  • There is a bios for your video card, see: https://global-download.acer.com/GDFiles/BIOS/BIOS/BIOS_Acer_1.10_A_A.zip?acerid=636767338274193133&Step1=NOTEBOOK&Step2=NITRO&Step3=NITRO AN515-42&OS=ALL&LC=pt&BC=ACER&SC=PA_3
    I would not download version 1.11, as there are reports of a user who downloaded this version and had problems with the keyboard lights!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Woofah
    Woofah Member Posts: 26 Enthusiast WiFi Icon
    There is a bios for your video card, see: https://global-download.acer.com/GDFiles/BIOS/BIOS/BIOS_Acer_1.10_A_A.zip?acerid=636767338274193133&Step1=NOTEBOOK&Step2=NITRO&Step3=NITRO AN515-42&OS=ALL&LC=pt&BC=ACER&SC=PA_3
    I would not download version 1.11, as there are reports of a user who downloaded this version and had problems with the keyboard lights!
    What issues have people been having with the lastest bios version? I so far haven't had any issues with it.
  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Woofah
    Woofah Member Posts: 26 Enthusiast WiFi Icon
    Ah gotcha. I actually had updated to the 1.11 bios. Was wondering why the backlight for the keyboard was turning off when it wasn't being used. Doesn't bug me really personally. Didn't really think much of it. 
  • This is not exactly a problem in this version of bios because a user asked for support and they said that this function was added to increase the keyboard light life! However I consider that they should have put this function in the description of the bios!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • HarishJo
    HarishJo Member Posts: 2 New User
    How to find amd chipset model and version
  • @HarishJo Ideally, you should create a new topic and add me by placing an @.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)