Aspire R5 Touch Screen

Khalil
Khalil Member Posts: 5

Tinkerer

edited October 2023 in 2020 Archives
Hi
My Aspire R5-471t touch screen stops working when screen is rotated more than 270 degrees. Your opinion please. Thanks

Answers

  • billsey
    billsey ACE Posts: 35,323 Trailblazer
    edited June 2020
    I wonder if the cable that goes through the hinge area is pulled too tight when rotated that much? It is supposed to disable the keyboard at 180 degrees, but the touchscreen shouldn't be disabled in any orientation.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Khalil
    Khalil Member Posts: 5

    Tinkerer

    Thanks @billsey, most likely a hardware issue, is there a guide/procedure to correct the issue? Will need to know which of the two hinges cover the cable and how to access it.
    Its an Aspire R5-471t-534X.  
  • Khalil
    Khalil Member Posts: 5

    Tinkerer

    Guys your support is needed, I cant use my laptop as a tablet now. How can I fix this issue?
  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • Khalil
    Khalil Member Posts: 5

    Tinkerer

    Thanks @egydiocoelho. Thanks for the link. I opened the laptop and checked the wires but nothing changed. May be its the other end connected to the screen assembly. Is there a procedure to check it?
  • Khalil
    Khalil Member Posts: 5

    Tinkerer

    Ah! Ive just checked steps 18 till the end, @egydiocoelho. Ill try it and see how it goes. Thanks!
  • OK! I would like to know if you have identified the problem.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)