Help with (repasting-temps) issues in my helios 300 2019

complex · June 2020

My laptop is nearly 10 months old and i have repasted it 3 times with arctic mx-4 2019 edition in a month casue i had temps issues, i had tried the spread and thin line methods and seem non of them working but the line method worked for likely 1 week and then the temps start going crazy again it spikes up to 95 while running on max fans while playing GTA V on very high (the following screenshot)

also getting +85 on valorant or r6s always and im already using TS with pre-modified profiles by opoka also i tried to limit the clocks to 36 with -137.7 undervolt and got the same results, maybe its the thermal pads ? i dont know but it seems fine and what if it needs to change ? should i change it with thermal pads 1mm or with thermal paste , i really need some help im sick of tweaking the laptop just need to play or work with no worry about temperatures or thermal throttling

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xapim · June 2020

complex what seems to me it was a bad repaste you should use the spread method only a thin layer covering both diodes its enough plus you do not need thermal pads on those vram chipsets its thermal paste only if you change anything from stock the heatsink will not sit properly evenly when back in place and you will have thermal issues seems you have already undervolted how about optimizing windows properly and keep the back lifted 2/3 inches at all times you could also try kryonaut instead or mx4 main point here regarding thermal pads never change anything from stock in case if theres any thermal pads (2017/18 models) if they arent damage do not replace them thermal pads/paste on the vrams chipsets do not affect the cpu/gpu temps in any way they are mostly there to level the heartsink and provide some cooling to the vram good luck

StevenGen · June 2020

Firstly, the Helios 300 is designed to work at extreme temps of both cpu and gpu and your temps are not unusual. The repasting and putting pads only work to a certain extent, laptops overheat especially if overworked and especially if you play cpu/gpu demanding gaming. Laptops are not like desktops where you can easily upgrade the cooling system. What I did to my laptop (which overheated the same way) is bought a laptop cooler and did some case modding (e.g. added extra vent holes for added crossflow ventilation etc) which I wouldn’t recommend that you do as this laptop is still under warranty. There is no magic pill for overheating unless you add more ventilation and cooling, repasting only does a certain job and its not the be all and end all.

complex · June 2020

StevenGen said:

Firstly, the Helios 300 is designed to work at extreme temps of both cpu and gpu and your temps are not unusual. The repasting and putting pads only work to a certain extent, laptops overheat especially if overworked and especially if you play cpu/gpu demanding gaming. Laptops are not like desktops where you can easily upgrade the cooling system. What I did to my laptop (which overheated the same way) is bought a laptop cooler and did some case modding (e.g. added extra vent holes for added crossflow ventilation etc) which I wouldn’t recommend that you do as this laptop is still under warranty. There is no magic pill for overheating unless you add more ventilation and cooling, repasting only does a certain job and its not the be all and end all.

i have no problems at all with all of your explanation and i have already a cooling pad but i mean the laptop is over heating for small things i see alot of people doing the same proccess as me with much lower temps in max of 85 and i had this temps tbh but it changed directly after 1 week so im concerned about what am i doing wrong ? the temps is worse sometimes than the stock temps

xapim · June 2020

complex what seems to me it was a bad repaste you should use the spread method only a thin layer covering both diodes its enough plus you do not need thermal pads on those vram chipsets its thermal paste only if you change anything from stock the heatsink will not sit properly evenly when back in place and you will have thermal issues seems you have already undervolted how about optimizing windows properly and keep the back lifted 2/3 inches at all times you could also try kryonaut instead or mx4 main point here regarding thermal pads never change anything from stock in case if theres any thermal pads (2017/18 models) if they arent damage do not replace them thermal pads/paste on the vrams chipsets do not affect the cpu/gpu temps in any way they are mostly there to level the heartsink and provide some cooling to the vram good luck

Scottyat5 · June 2020

No need to use THROTTLESTOP. The Predator is already preset to -125. Please do not use thermal pads. Since Arctic MX-4 not have a long lasting result for you, try Kryonaut paste. Use isopropyl alcohol to clean copper heatsink pipe and CPU - GPU. Apply thermal compound as you seem to have been doing, a thin layer across the CPU - GPU. In BIOS set all the Default. Use Predator Sense the Fan section either select Auto or Custom setting, never use Maximum. Download HWinfo64 and Unigine SuperPosition as both are free. Run HWinfo64 and then SuperPosition not in Full Screen so you can view HWinfo64 sensors. Keep eye on PL1 and PL2 as CPU should read a TDP of 45 W and 65 W Max. Before you Start Superposition Benchmark, goto Predator Sense in OverClock and select Extreme. Now run Superposition as CPU TDP should be near 65 W. Keep an eye on CPU and GPU temperature having gone back to Predator Sense - monitor. Note: CPU temp will always be at least 8c to 10c higher than GPU temp. CPU might reach 90c to 93c and GPU about 75 - 80c during benchmark. This is normal especially if Superposition is selected for Extreme Mode test. If CPU reaches 99 or 100c then the laptop should shutdown to protect itself.

xapim · June 2020

Scottyat5 u can use TS to undervolt it even further manually the stock undervolt its just the stable default doesnt mean it wont support more also those benchmarks are old (3 years old not optimized for new gpus) no one barely uses them anymore if u want to benchmark it properly use either 3d mark or stress test it with aida64/prime95 etc

StevenGen · June 2020

xapim said:

Scottyat5 u can use TS to undervolt it even further manually the stock undervolt its just the stable default doesnt mean it wont support more also those benchmarks are old (3 years old not optimized for new gpus) no one barely uses them anymore if u want to benchmark it properly use either 3d mark or stress test it with aida64/prime95 etc

That’s fair enough "complex" but, have you used the "pea dot" repasting method to repaste the cpu/gpu and have you used a good paste? Like the Thermal Grizzly Conductonaut that is a liquid metal thermal compound which is designed for applications that require very high temp efficiency, its recommended for a top performance product with best heat dissipation where temperature ranges require “Ultra High Thermal Conductivity”, use this product as I’ve used it and it works very well.

Also, have you tried to clean the cooling fans and/or see if your fans are not stopping prematurely? Also, you should only be worried if your temps are getting above 95c and/or your laptop is “crashing due to high temps”, as then you must have other problems!

Disabling "Turbo Boost" is a way of lowering temps but it will always affect performance but will also decrease the temps it won’t affect much if you don’t drop the % down too much e.g. 99% to 95% any more and it will.

To disable “Turbo Boost” go to “Advanced power settings” and scroll down to “Processor power management” and expand it to "Maximum processor state" and modify both "On battery" and "Plugged in" from 99% to 95%,

Also for high temps you can also undervolt with Intel Extreme Tuning Utility (XTU) have a look here: https://www.notebookcheck.net/Intel-Extreme-Tuning-Utility-XTU-Undervolting-Guide.272120.0.html of what and how to use XTU or ThrottleStop (see this guide here: https://www.ultrabookreview.com/31385-the-throttlestop-guide/) do one or the other. Also, systematically diagnose these overheating problems, as a laptop crashing due to high temps is a very serious problem and it could damage your cpu/gpu and make your laptop unworkable.

xapim · June 2020

StevenGen i dont recommend liquid metal to anyone especially newbies they will certainly short circuit their mobo and will end up burning everything if they dunno what they are doing personally i wouldnt use it on any laptops at all (non conductive only) also disabling turbo boost its the most ridiculous idea i have ever saw whoever invented it doesnt have any brains buying a gaming laptop to cripple it its not in anyones mind (unless youre doing it to increase battery life only when on battery thats the only reasonable explanation to disable turbo boost) and xtu its just intel garbage software loads of bugs and confs wont stick most times TS its the only true undervolting software that works as intended but of course without optimising windows properly previously undervolting wont do absolute anything and repasting its always the best option with kryonaut or similar
https://community.acer.com/en/discussion/577183/throttlestop-undervolt-profiles-pre-made/p1

Help with (repasting-temps) issues in my helios 300 2019

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Help with (repasting-temps) issues in my helios 300 2019

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Assistance by Acer

Swift Series Intel® Evo™

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