My Acer Aspire E5 576G 59AB doesn't boot and power led indicator does not lit even if it is plugged.

Bambu
Bambu Member Posts: 1 New User
edited October 2023 in 2020 Archives
My laptop shuts down unexpectedly. The battery is 75% charged when the shut down occured. I plugged in the charger but even the light indicator is gone. Even the unit is off and unplugged I can hear a slight clicking inside with an interval of approximately 5 seconds. I already tried resetting the battery through the pinhole. What would had happened? How to fix this problem? My unit is Acer Aspire E5 576G 59AB. I just purchased it two months ago.

Answers

  • Kamalika
    Kamalika Member Posts: 423 Specialist WiFi Icon
    Hi Bambu,
    With the symptoms that you have mentioned it looks like an issue with the charger. After the battery reset done, if there LED light is still not glowing when you are connecting the charger, then it means that charger is not detected. Please try a different wall socket and also try keeping it plugged in for few hours to see if you feel that the charger is "Warm" or "Cold". If its cold then please get a replacement charger. Contact acer support if unit is under warranty to get a free replacement charger.
    http://www.acer.com/worldwide/support/

    Please let me know if this fixes the issue.

    If I answered your question, please mark my post "accept" to make it easier for others to find the answer!
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    edited October 2018
    First make sure you have reset the battery in this way: unplug the notebook from power and then press the battery reset hole for five seconds. Then leave the notebook off for five minutes and test!
    If you did the above procedure and it did not work, it is possible that the interlock button is not pressed properly! But to verify this it is necessary to open the ram compartment and it is necessary to know if the screws have some seal of guarantee:

    If they have a warranty seal, do not open it and send it to the Acer service center!
    If the screws do not have the warranty seal, simply put a few layers of electrical tape to press this button:


    Does the notebook power on only when it is connected to the battery?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • wis
    wis Member Posts: 713 Seasoned Specialist WiFi Icon
    The easiest thing to do at this point is to have Acer repair it.  It is possible that you may have more than one cause for the malfunction.  Double check that your warranty is still in effect here. You will need the SNID, which is on the back cover to use the Warranty Status website.  Contact your local Acer Center to make arrangements for repair.

  • saaqibsomal
    saaqibsomal Member Posts: 1 New User
    same issue with me and i have to remove dvd drive and hardrive and battery also but power wont on
  • Ideally, you should create a new topic @zaaqibmosal. Add me by putting an @.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Aaru2627
    Aaru2627 Member Posts: 1 New User
    The battery of my laptop indicated full but can't on. I plugged in the charger but even the light indicator is blue. I already tried resetting the battery through the pinhole. What would had happened. Please need your valuable suggestions kindly help me.   I purchased the laptop few months ago. My PC is 7th generation with 4GB.
  • @Aaru2627 Ideally, you should create a new topic and add me by placing an @.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)