Which SSD are Supported by Acer Swift 3 315-41 Ryzen 5 2500u model.

nrj017
nrj017 Member Posts: 26 Enthusiast WiFi Icon
edited November 2023 in 2020 Archives
Hello members,
I have a Acer Swift 3 315-41 ryzen 5 2500u with 1TB Hdd. Today i tried to add a nvme ssd(kingston A2000 m.2 2280) to my laptop. it was successfully connected to slot provided. but it didn't show up in bios and device manager and on partition wizard. I think there are two reason - 1. nvme ssd not supported
2.  my SSD is faulty.
if someone could help me with this situation it would be really helpful.
«1

Answers

  • nrj017
    nrj017 Member Posts: 26 Enthusiast WiFi Icon
    Hi,
    No, NVMe SSD is not compatible with this model, you have to buy a M.2 SATA SSD.
    https://community.acer.com/en/discussion/569664/does-aspire-3-a315-41-can-use-nvme-ssd-at-m-2-slot
    Is acer aspire 3 a315-41 and acer swift 3 315-41 same. I have latter one.
  • brummyfan2
    brummyfan2 ACE Posts: 28,457 Trailblazer
    edited June 2020
    nrj017 said:
    Hi,
    No, NVMe SSD is not compatible with this model, you have to buy a M.2 SATA SSD.
    https://community.acer.com/en/discussion/569664/does-aspire-3-a315-41-can-use-nvme-ssd-at-m-2-slot
    Is acer aspire 3 a315-41 and acer swift 3 315-41 same. I have latter one.
    Hi,
    My apologies, it was my mistake, I have missed Swift part, anyway, you can install a M.2 NVMe SSD in your model.
    https://community.acer.com/en/discussion/comment/558615/#Comment_558615
    https://www.userbenchmark.com/UserRun/7049077

  • nrj017
    nrj017 Member Posts: 26 Enthusiast WiFi Icon
    nrj017 said:
    Hi,
    No, NVMe SSD is not compatible with this model, you have to buy a M.2 SATA SSD.
    https://community.acer.com/en/discussion/569664/does-aspire-3-a315-41-can-use-nvme-ssd-at-m-2-slot
    Is acer aspire 3 a315-41 and acer swift 3 315-41 same. I have latter one.
    Hi,
    My apologies, it was my mistake, I have missed Swift part, anyway, you can install a M.2 NVMe SSD in your model.
    https://community.acer.com/en/discussion/comment/558615/#Comment_558615
    https://www.userbenchmark.com/UserRun/7049077

    Ok thank you. 
    But i tried to install Kingston a2000 500 gb m.2 nvme it didn't work. I tried same ssd in my desktop it worked fine. What could be the problem.
  • brummyfan2
    brummyfan2 ACE Posts: 28,457 Trailblazer
    nrj017 said:
    nrj017 said:
    Hi,
    No, NVMe SSD is not compatible with this model, you have to buy a M.2 SATA SSD.
    https://community.acer.com/en/discussion/569664/does-aspire-3-a315-41-can-use-nvme-ssd-at-m-2-slot
    Is acer aspire 3 a315-41 and acer swift 3 315-41 same. I have latter one.
    Hi,
    My apologies, it was my mistake, I have missed Swift part, anyway, you can install a M.2 NVMe SSD in your model.
    https://community.acer.com/en/discussion/comment/558615/#Comment_558615
    https://www.userbenchmark.com/UserRun/7049077

    Ok thank you. 
    But i tried to install Kingston a2000 500 gb m.2 nvme it didn't work. I tried same ssd in my desktop it worked fine. What could be the problem.
    Hi,
    I don't know the reason for Kingston not working, you have to wait for someone else to reply.
  • nrj017
    nrj017 Member Posts: 26 Enthusiast WiFi Icon
    nrj017 said:
    nrj017 said:
    Hi,
    No, NVMe SSD is not compatible with this model, you have to buy a M.2 SATA SSD.
    https://community.acer.com/en/discussion/569664/does-aspire-3-a315-41-can-use-nvme-ssd-at-m-2-slot
    Is acer aspire 3 a315-41 and acer swift 3 315-41 same. I have latter one.
    Hi,
    My apologies, it was my mistake, I have missed Swift part, anyway, you can install a M.2 NVMe SSD in your model.
    https://community.acer.com/en/discussion/comment/558615/#Comment_558615
    https://www.userbenchmark.com/UserRun/7049077

    Ok thank you. 
    But i tried to install Kingston a2000 500 gb m.2 nvme it didn't work. I tried same ssd in my desktop it worked fine. What could be the problem.
    Hi,
    I don't know the reason for Kingston not working, you have to wait for someone else to reply.
    Ok thank you.
  • Is ssd recognized in the bios information guide?
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  • nrj017
    nrj017 Member Posts: 26 Enthusiast WiFi Icon
    Is ssd recognized in the bios information guide?
    No it doesn't.
    It shows
    HDD 0 - None
    HDD 1 - 1 tb hard disk.

    I even removed my hdd then it show none in both places.
  • Have you checked that all sata ports are enabled here?

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  • nrj017
    nrj017 Member Posts: 26 Enthusiast WiFi Icon
    Have you checked that all sata ports are enabled here?

    Yes both ports are enable.
    Also tried enabling and disabling SVM and IOMMU.
  • When you installed the ssd, did you disconnect the lition battery?
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  • nrj017
    nrj017 Member Posts: 26 Enthusiast WiFi Icon
    When you installed the ssd, did you disconnect the lition battery?
    Yesterday. 
    Yes i disconnected battery.
  • Can you inform the version of the bios?

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  • nrj017
    nrj017 Member Posts: 26 Enthusiast WiFi Icon
    Can you inform the version of the bios?

    i Have 500 GB ssd not 512 GB. Could it be the problem.

  • No. The size of the ssd is not the problem. Do you have how to test ssd on another computer? What happens when you reset the battery?
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  • nrj017
    nrj017 Member Posts: 26 Enthusiast WiFi Icon
    No. The size of the ssd is not the problem. Do you have how to test ssd on another computer? What happens when you reset the battery?
    I just tried resetting the battery via pinhole.
    It didn't work.

    Yes i installed same ssd in my desktop to check if it works and it is working fine. 
  • Have you tried to update the ssd a2000 firmware and then connect it again to the sf315-41?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • nrj017
    nrj017 Member Posts: 26 Enthusiast WiFi Icon


    Have you tried to update the ssd a2000 firmware and then connect it again to the sf315-41?

    """Kingston SSD firmware updates are provided via Kingston’s SSD Manager (KSM) application. If a firmware update is applicable or available for your product, KSM will indicate this, and the firmware release notes related to the update will be displayed within the application interface."""

    As i told you ssd is not shown on Bios any anywhere in system not even in kingston ssd manager. then how do i update firmware if new firmware is available.
  • can you connect the ssd on another computer? can you still exchange the ssd with the seller?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • nrj017
    nrj017 Member Posts: 26 Enthusiast WiFi Icon
    edited June 2020
    can you connect the ssd on another computer? can you still exchange the ssd with the seller?
    Yes i can connect ssd on my desktop and it is working fine but doesn't work on laptop so i think problem is in laptop.

    Yes i can still exchange the ssd with seller.