Acer Z35 hdmi stopped working after switching to a new cable

PhilipWee
PhilipWee Member Posts: 3 New User
edited February 23 in 2020 Archives
Hi,

My Z35 was working fine, but recently I bought a hdmi 2.0 cable so that I can get the 144Hz refresh rate. However, after doing so the monitor's hdmi port stopped working

I switched back to my old cable and that stopped working too

I updated my graphics card drivers on my laptop (GTX 2070 MaxQ) too, but to no avail

Thanks for the help

Answers

  • Have you ever connected the monitor to another device to check if it works, like a video game for example?
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  • PhilipWee
    PhilipWee Member Posts: 3 New User
    Hi, thanks for the help

    Yes I did, the new cable and old cable both work with another monitor

    Strangely enough, if I turn off my computer and wait an hour or so it works with my z35 again haha

    But switching straight from DP to HDMI always fails

  • What happens when you change these settings?

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  • PhilipWee
    PhilipWee Member Posts: 3 New User
    My settings are the same as yours, but the resolution is 2560x1080

    I'm not able to change those settings in that particular window though

    Thanks for the help, but for now it is actually working so I may not be replying very fast
  • Does the same problem occur when you connect the monitor to another computer?
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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