Not able to connect through Ethernet on ubuntu 18.04(Acer Predator triton 500

iambatman13071993
iambatman13071993 Member Posts: 1 New User
edited November 2023 in 2020 Archives
I have purchased Acer Predator triton 500 with rtx2080 maxq installed ubuntu 18.04 in dualboot with windows everything working fine except ethernet.. ubuntu is not able to detect eth0 or ethernet hardware.

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good afternoon iambatman13071993 !

    If your system is up to date, try the following:

    1- Start a command shell. The specific way you perform this step depends on the Linux distribution and how your machine was configured. For example, for the default Ubuntu Linux configuration, click "Applications" in the taskbar at the top of the desktop and select "Accessories" and select "Terminal."

    2- <p> Obtain superuser privileges by typing "su" in the shell, then the "Enter" key. Enter the root password. . If your Linux distribution does not have a "root" account enabled by default, type "sudo bash" and enter your password when prompted

    3- Enter the following command in the shell: ifconfig

    Press "Enter". The command will list the known Linux network interfaces. . "Eth"; Find the corresponding Ethernet card you need to enable or disable your name will start with

    4- Activate the Ethernet card by typing the following command in the shell: ifconfig eth0 up

    Replace "eth0" with the name of the network interface obtained in Step 3. Press "Enter".

    5- Disable the Ethernet card by typing the following command in the shell:
    ifconfig eth0 down

    Replace "eth0" with the name of the network interface, obtained in Step 3. Press "Enter".


    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
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    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


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  • Santttal
    Santttal Member Posts: 5

    Tinkerer

    MaClane said:
    Good afternoon iambatman13071993 !
    ...
    I don't have any ethX in the list.
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited December 2019
    Santttal you probably need to manually install the drivers first ? if it didnt installed automatically


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Santttal
    Santttal Member Posts: 5

    Tinkerer

    @xapim , do you know where I can drivers? Because on official acer web site there are drivers only for windows: https://www.acer.com/ac/en/US/content/support-product/7905
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Driver updates on Linux are done via the built-in graphical interface manager or the tty terminal.
    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • Santttal
    Santttal Member Posts: 5

    Tinkerer

    @MaClane to install driver I should download it. Where I can find it? 
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Do you really have knowledge of Linux systems?
    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited December 2019
    Santttal as @MaClane stated above if you dont have knowledge on unix/linux bash commands it would be really hard for you i would probably look it up on google on try to get some help in the distro forum support you are using right now and ubuntu is probably one of the best distros i worked with and my favorite followed by debian and centos but probably one of the most complicated (same as debian) when it comes to sort out issues via ssh (bash) you have to have complete knowledge of what you are exactly doing because a wrong command might screw up everything i also learned everything i know about unix systems reading and searching on google took me years and years and im not even close to know most of it and some already forgot due to the lack of use as i used to work on it daily via putty ssh on my dedi servers which i only have one now and its centos7 with cpanel for hosting so i dont use many commands now unless i want to install something else on it like znc for ex as i had already done or something else so as i said i suggest you do the same and my advice for all those starting on it just play/train with it on vm first before you install it


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Santttal
    Santttal Member Posts: 5

    Tinkerer

    @MaClane yes I have. If you can't help, please just skip the message. I updated the system. Tried to install drivers from realtekcdn. I still don't have eth0 ifconfig -a. So once again: I don't need moral instruction, but exact instructions how people who faced this problem, solved it. 
  • DragonLord
    DragonLord Member Posts: 1 New User
    Santttal said:
    @MaClane yes I have. If you can't help, please just skip the message. I updated the system. Tried to install drivers from realtekcdn. I still don't have eth0 ifconfig -a. So once again: I don't need moral instruction, but exact instructions how people who faced this problem, solved it. 
    Better late than never..

    Had the same issue and the r8125 driver here solved my issue https://github.com/TallGuy74/r8125


  • Santttal
    Santttal Member Posts: 5

    Tinkerer

    @DragonLord thank you very much! Finally it works!