Predator Helios 300 PH317-53-71V3 and Nvidia Optimus, is it supported?

deadlyghost
deadlyghost Member Posts: 58 Die Hard WiFi Icon
edited November 2023 in 2020 Archives
I've been planning on upgrading to Predator Helios 300 PH317-53-71v3 (i7 9th gen/RTX 2070/16GB/256 SSD/2TB HDD)
I had a question before placing an order for it. Does it support Nvidia Optimus? I would often want to switch to iGPU (intel gpu) to save battery on the go. Does this model support Nvidia Optimus (either through in-app or BIOS)?

Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,332 Trailblazer
    edited June 2020 Answer ✓

    Some model models allow you to disable the igpu in the bios. But the ph317-53 model does not have this function in the bios.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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Answers

  • deadlyghost
    deadlyghost Member Posts: 58 Die Hard WiFi Icon
    @xapim sorry to tag you but I figured if someone knows anything about this it's probably you! :D 
  • deadlyghost
    deadlyghost Member Posts: 58 Die Hard WiFi Icon
    @egydiocoelho maybe you know something about this? 
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,332 Trailblazer
    edited June 2020 Answer ✓

    Some model models allow you to disable the igpu in the bios. But the ph317-53 model does not have this function in the bios.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • deadlyghost
    deadlyghost Member Posts: 58 Die Hard WiFi Icon
    edited June 2020

    Some model models allow you to disable the igpu in the bios. But the ph317-53 model does not have this function in the bios.

     Thanks for the reply, I saw these posts but these are for RTX 2060 Model, I am looking for 2070 Max-Q model. Is that supported as well?
  • deadlyghost
    deadlyghost Member Posts: 58 Die Hard WiFi Icon
    Are there any models that let you disable dGPU in bios? So that only iGPU works?

  • Yes, some models allow you to disable the intel graphics card. But I don't remember what the specific model is.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • deadlyghost
    deadlyghost Member Posts: 58 Die Hard WiFi Icon

    Yes, some models allow you to disable the intel graphics card. But I don't remember what the specific model is.

    Yeah I read about that as well, I just want to be sure before placing an order. I might post a message in the Predator group on Facebook asking Owners of this specific model. Thanks for your help! :+1:
  • I will ask colleague @xapim to check this topic. However, I believe it is compatible with optimus technology.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • deadlyghost
    deadlyghost Member Posts: 58 Die Hard WiFi Icon
    I will ask colleague @xapim to check this topic. However, I believe it is compatible with optimus technology.

    Would be lovely if he could confirm that RTX 2070 Max-Q model has Optimus. :D
  • He participates in the predator community on facebook.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • deadlyghost
    deadlyghost Member Posts: 58 Die Hard WiFi Icon
    He participates in the predator community on facebook.

    Ohh I did post a message on it but owners haven't replied to it yet :/
  • You can send a private message to xapim. But as I told you before, this model must support optimus technology.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • deadlyghost
    deadlyghost Member Posts: 58 Die Hard WiFi Icon
    You can send a private message to xapim. But as I told you before, this model must support optimus technology.
    Haha I did send a private message to @xapim a couple of hours ago. Although he hasn't replied to it yet :(
    I know I'm 80% sure the laptop has Optimus but since it's not a cheap investment I wanna be completely sure :D
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited June 2020
    @xapim sorry to tag you but I figured if someone knows anything about this it's probably you! :D 
    @Red-Sand knows much more about it :) and personally i would never go max q only max p (its a personal option but im full gpu everytime) if u want the best performance as i replied i the pm (i dont provide any support via pm) and im not sure if it has optimus i know some predator/triton 2070 max p and 2080 max q have optimus im not familiar with this model yet as these gpus are recent but most probably has have u tried to contact acer support directly to make sure it has or not ?


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • deadlyghost
    deadlyghost Member Posts: 58 Die Hard WiFi Icon
    xapim said:
    @xapim sorry to tag you but I figured if someone knows anything about this it's probably you! :D 
    @Red-Sand knows much more about it :) and personally i would never go max q only max p (its a personal option but im full gpu everytime) if u want the best performance as i replied i the pm (i dont provide any support via pm) and im not sure if it has optimus i know some predator/triton 2070 max p and 2080 max q have optimus im not familiar with this model yet as these gpus are recent but most probably has have u tried to contact acer support directly to make sure it has or not ?
    I haven't but mabye I should. I contacted some owners of this model with RTX 2060 and they do have optimus but I'm not sure about the 2070 Max-Q one
  • deadlyghost
    deadlyghost Member Posts: 58 Die Hard WiFi Icon
    I'm unable to access the support page, it redirects me to an error code after logging in to Acer Answers. 
    some_long_serial_code Minimum value exceeded: value 1970-01-01 < 1970-01-02 minimum; Asset.PurchasedDate
  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • deadlyghost
    deadlyghost Member Posts: 58 Die Hard WiFi Icon
    Doesnt work, same error
  • deadlyghost
    deadlyghost Member Posts: 58 Die Hard WiFi Icon
    I asked a guy from reddit who owns the same model with RTX 2070 Max-Q and he confirmed for me that Optimus is available! I'll post some screenshots after I receive the laptop! Thanks for all the help guys!
  • Great my friend.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)