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Aspire 3 A315-31 Model N17Q2

Member Posts: 4 New User
edited November 2023 in 2020 Archives
Hello hope you can help. My Acer Laptop screen is stuck on No Bootable Device. I’ve look on YouTube couldn’t find anything that would help. How do I fix it? Thanks in advance!

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Answers

  • can you check if the hard drive appears on the bios information tab? is the bootmode in uefi or legacy?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Member Posts: 4 New User
    thanks for response how do I get to Bios I tried holding down F2 and power and I just have a black screen now 
  • Member Posts: 4 New User
    edited June 2020
    Ok I’m there I had to tap F2 after powering on here are some pictures 

    Edited the content to hide sensitive information
    Acer-Samuel
  • ACE Posts: 35,857 Trailblazer
    Do you remember what size HDD your machine came with? It looks as if the drive may have come unplugged or failed.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • @billsey it is also possible that hdd 0 and hdd 1 are disabled in the sata configuration option that appears in the advanced tab.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Member Posts: 4 New User
    Im not sure the size of the HDD.
  • Can you send a photo of the sata configuration function? Have you also tried to disconnect and reconnect the hdd or ssd?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 

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