I'm using Acer Aspire 3 A315-42-R6HA. It suddenly shutdown

System
System Member Posts: 4,569 Seasoned Practitioner WiFi Icon
edited October 2023 in 2020 Archives
This discussion was created from comments split from: Turn on my laptop without power button.

Answers

  • JJosh
    JJosh Member Posts: 4 New User
    I've problem with my laptop, I'm using Acer Aspire 3 A315-42-R6HA. It suddenly shutdown by it's own this morning. I try to power it on, it manage to get into the Acer logo but a few seconds later, it shutdown again. What makes me feel “weird” is all the button on the keyboard can power on the laptop. I press any button , the laptop power on and a few seconds later, it shut down again. The battery is 83%, seems fine. I don't know if it is power button issue or other else... Can you help me? Thank you.
  • JackE
    JackE ACE Posts: 45,209 Trailblazer
    Remove the charger. Then press and hold a paperclip into the battery reset pinhole on the bottom. While still holding the paperclip in, press and hold the power button for about 30 seconds. Then plug the charger back in. Then try to turn the laptop on normally with the power button. Jack E/NJ

    Jack E/NJ

  • JJosh
    JJosh Member Posts: 4 New User
    I already try two times, but it still remain the same :anguished:
  • JackE
    JackE ACE Posts: 45,209 Trailblazer
    (1) Does it shutdown the same way without the charger plugged in?
    (2) Does the battery charge LED ever turn blue? Or does it stay steady orange?

    Jack E/NJ

    Jack E/NJ

  • JJosh
    JJosh Member Posts: 4 New User
    1. Yes
    2. I plugged in, the battery LED indicator steady orange, after a few hours, it turn blue
  • JackE
    JackE ACE Posts: 45,209 Trailblazer
    With the charger plugged in, press and hold the F2 key. While still holding the F2 key, turn the machine on. The BIOS menu should appear. Does the machine still shut off inside the BIOS menu? Jack E/NJ

    Jack E/NJ

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