Acer Aspire 7740-5691 Will Not Power On

oscar1
oscar1 Member Posts: 17 Troubleshooter
edited October 2023 in 2020 Archives

My Acer Aspire will not power on. The blue light next to where the power cord is plugged in does not come on when power cord is connected. When the power button is pushed it does not light up (blue). The power cord was plugged in over night with the battery installed but the charger does not get warm.  Two almost new charging adapters have been tried. The battery was replaced about 1 year ago and seemed to be working fine when I took the laptop out of service about 3 months ago. The battery was removed while the laptop was stored. When the laptop was taken out storage it would not power up. It is an Aspire 7740 – 5691, 17 inch, intel i3 quad core, W7 is installed. The original 320 gb hard drive was replaced with a 1TB drive 4 years ago. This laptop was purchased 10 years ago. I would really appreciate any comments or suggestions you all have. If additional information needed please let me know.

Thank you,

Edited the content to hide personal information.

Acer-Samuel

Answers

  • Try performing the power reset:
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • oscar1
    oscar1 Member Posts: 17 Troubleshooter
    edited May 2020
    egydiocoelho. The power reset did not work but I really do appreciated your response.
    Thank you and I would be glad to hear other suggestions from you.

    Edited the content to hide personal information.Acer-Samuel
  • I suggest you start testing each hardware individually.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • oscar1
    oscar1 Member Posts: 17 Troubleshooter
    edited May 2020
    egydiocoelh, I appreciate your response. I'm do not know what components could be causing the laptop not to power on and I may not know how to test the components. 
    I would be glad to hear any comments you have about this.
    Thank you,

    Edited the content to hide personal information.
    Acer-Samuel
  • Start by disconnecting the rams and the hdd:
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • oscar1
    oscar1 Member Posts: 17 Troubleshooter
    edited May 2020
    Hello  egydiocoelho, great video but I am not able to get the audio to play. Unmuted of coarse and could hear other youtube videos but this one. Do you have any suggestions on the audio. Could you maybe send it again. 
    Thank you for your help.

    Edited the content to hide personal information.Acer-Samuel
  • The video only shows how to disassemble and clean the fans. It may be necessary for a technician to make a repair:
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)