Acer Swift-SF113-31-P5CK (N17P2), Non working keys and battery.

Ahi
Ahi Member Posts: 3 New User
edited November 2023 in 2020 Archives
Hi.

 I purchased this laptop under 1 year ago in New Zealand. 4 months ago it stopped working on the battery, it says the battery is fully charged but when I take out the power chord the computer turns off instantly.

 3 weeks ago, I am now having problem with the keyboard. The keys I am having problem are the gamer keys WASD and KL;, sometimes I have to hold them down for a while before a character shows up, very frustrating. I primarily use this laptop for studying (firefox, MS Office, AutoCAD, Solidworks). The only games I have installed on it are Shareware Quake 2 (rarely play), WinUAE (Amiga Emulator).

 These problems are happening on both Windows X and Lubuntu linux I have installed.

 I have tried the 5 second battery reset at the bottom of the keyboard, but the problem is still happening.

** like I said, I don't use this for games, Primary use is for study/Internet and I use WinUAE a lot more than Quake 2.
 Any recommendations? Also will I be able to add more RAM to the Mother Board or is it soldered to the Mother Board.

 Thanks.

Best Answer

  • Ahi
    Ahi Member Posts: 3 New User
    Answer ✓
    I sent it in earlier this year and it got replaced under warranty. Great service

Answers

  • About the battery, look at this: https://community.acer.com/en/discussion/comment/682156/#Comment_682156
    It would be interesting for you to look at the motherboard if there is an interlock button like this too: 
    httpsusv-cdnnet6029997uploadseditoriscep5djl3gb9qpng
    On the keyboard, check if in uefi-bios there is a function called funtion key behavior and change it.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
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  • Gawain
    Gawain Member Posts: 373 Seasoned Practitioner WiFi Icon
    i have a sf113 and the memory is soldered and cannot be upgraded.  
  • I do not mean ram stick update. But rather finding the interrupt button as it is marked in the photo above.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Ahi
    Ahi Member Posts: 3 New User
    Answer ✓
    I sent it in earlier this year and it got replaced under warranty. Great service
  • Great. Accept your own answer.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)