G3-710 Complete Failure : Stuck on Predator Boot Screen & Cannot Access BIOS

EdisonCooler
EdisonCooler Member Posts: 2 New User
edited May 2020 in Predator Desktops
Desktop was working fine, stepped away for 5-10 minutes and came back to it turned off. Upon trying to start it up it will not go past the Predator boot screen, nor can I access the BIOS or boot order via DEL or F12. If I click the key it'll say it's accessing but it'll be there forever, I've waited hours and nothing. I've tried doing that BIOS fix via USB and nothing, tried mounting a copy of Windows 10 VIA USB and nothing, there wasn't a power outage and no circuit breakers tripped so I'm at a complete loss as to what it is except hardware failure. I've opened up the case and all the cords are properly connected and I dusted off the motherboard inside but still nothing. Please help.

Answers

  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    It going to be tough to diagnose if we can't at least get into the BIOS. Do you get any beeps when powering up?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • EdisonCooler
    EdisonCooler Member Posts: 2 New User
    billsey said:
    It going to be tough to diagnose if we can't at least get into the BIOS. Do you get any beeps when powering up?
    Got 1 beep as it was on the "Predator" loading screen. I tried starting without ram to diagnose the issue and I got one loud continuous never ending beep.

    Also, I am just going to buy a new motherboard/CPU. I did a lot of troubleshooting, unconnecting cables, swapping out memory, SSD, etc and nothing. Went through all of the troubleshooting guides I found and zilch, so, I figure it was just bad luck and the mother board &/or CPU went randomly.

  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    Yeah, the one short beep, I believe, is just signaling the start of POST. The long one is the memory failure alert, so you are at least getting that far, so the CPU is running. It's pretty much got to be hanging at the end of POST, before it can launch the BIOS screen.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Xeruhara
    Xeruhara Member Posts: 1 New User
    edited October 2021
    Just to help people who happens to stumble to this thread with the same problem, I fixed mine by removing the CMOS battery and putting it back in to reset BIOS. Hope this helps

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