My Laptop's keyboard won't work

UmbraOzai
UmbraOzai Member Posts: 7 New User
edited December 2023 in 2020 Archives
some of the keys on my laptop's keyboard don't work most of the times like I,T,1,3,Backspace Etc. and a lot more but that wasn't a problem because i just used a different keyboard but the problem now is my power button sometimes doesn't work so i can't turn my computer so i have to sit there and just keep pressing power button until it decides to work and show me the keys light up red and my mouse to light up and that means now i can go be with my friends so please find out why my laptop's keyboard doesn't work and i have broken a lot of computers on accident with my dads money that he work hard for but hes so nice that he still bought me computers but the ones i broke were just 300-400$ so it was a-okay but i got a An515 once and broke it by pouring ramen noodles on it on accident and he got really mad and promised he won't buy me one again but it got over it and got a another one like 3 months later and this one we spent 730$ on this one and he said if i brake this one he'll never buy me one "EVER AGAIN' and sorry for my language but if i brake this one he'll literally beat the absolute ***** out of me so please tell me what you can do

Answers

  • What is the exact model? Example AN515-51-75KZ. Did you also spill some liquid on the keyboard, on the new computer?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • UmbraOzai
    UmbraOzai Member Posts: 7 New User
    edited May 2020
    What is the exact model? Example AN515-51-75KZ. Did you also spill some liquid on the keyboard, on the new computer?
    AN517-51-56YW no i didn't 


  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • UmbraOzai
    UmbraOzai Member Posts: 7 New User
    i mean some of my keys don't work what does that have to do with my battery
  • Resetting the battery solves many problems.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • UmbraOzai
    UmbraOzai Member Posts: 7 New User
    Resetting the battery solves many problems.
    i don't think my computer has a battery reset pin

  • Turn off the notebook, disconnect the power adapter and press the power button for 12 seconds.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • RetroRenegade
    RetroRenegade Member Posts: 1 New User
    edited May 2020
    AN517-51 Here. Same issue, some keys don't work. Brand new laptop as of today. There is no battery reset pin and holding the power button for 12 seconds (or longer) does not fix the issue. 

    The keys don't work in UEFI.
  • UmbraOzai
    UmbraOzai Member Posts: 7 New User
    AN517-51 Here. Same issue, some keys don't work. Brand new laptop as of today. There is no battery reset pin and holding the power button for 12 seconds (or longer) does not fix the issue. 

    The keys don't work in UEFI.
    you're lucky my power button has stopped working  it only works like 1 time every 500 clicks
  • I would check if a bios update would solve the problem.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)