USB/HDMI Hub not connecting to second monitor (Aspire Acer E5-575g Signature Edition)
Alex77
Member Posts: 3 New User
Hello,
I have an Aspire Acer E5-575g Signature Edition.
I purchased a USB-C hub and while all the USB ports are working on it, the HDMI port is not connecting/recognizing my 2nd monitor.
The 2nd monitor works fine when the HDMI cable is plugged directly into my HDMI port. I have tried a different HDMI cable and that did not work. I've updated all drivers.
This is the hub: https://www.amazon.com/gp/product/B07QXMNF1X/ref=ppx_yo_dt_b_asin_title_o02_s00?ie=UTF8&psc=1
Thank you for any help you can give me!
0
Answers
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Try restarting your laptop.(Not shut down, restart)0
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Have you tried
- Click the Start button and select Control Panel.
- Click Appearance and Personalization, then click Display.
- Click the Resolution or Adjust Resolution option from the left column.
- Expand the drop-down menu next to “Multiple displays” and select Duplicate these Displays.
- Click OK to apply the changes and close the window.
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Zaakir said:Have you tried
- Click the Start button and select Control Panel.
- Click Appearance and Personalization, then click Display.
- Click the Resolution or Adjust Resolution option from the left column.
- Expand the drop-down menu next to “Multiple displays” and select Duplicate these Displays.
- Click OK to apply the changes and close the window.
Yes, I've tried that.
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Did you try going to intel's graphics control panel, and try to identify both displays?0
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Also try to go to Device manager, and see if it picks up that you have an hdmi cable plugged in.0
