Overheting

Serpens
Serpens Member Posts: 8

Tinkerer

edited December 2023 in 2020 Archives
Hello, so I played League of legends on my Nitro 7, i5 9300H, 1660ti, 16gb. 30% cpu usage and temperatures around 90 degrees celsius the whole time with cool boost on and 100% cooling fan speed. The notebook has 2 days and these temperatures with every cooling possible on while cpu usage is only 30% is bothering me. Is it normal?

Answers

  • Try decreasing the processor power to 90% and put the cooling in passive mode, in the power options. check this topic too: Red-Sand ThrottleStop Undervolt Profiles Pre-Made — Acer Community
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  • Serpens
    Serpens Member Posts: 8

    Tinkerer

    Why would I undervolt a brand new pc?? If you are telling me that the pc cant handle 30% of the power that it should be capable of than there is something wrong with it and I will return it.. I didnt buy a strong around 1000€ pc to have 90 degrees celsia average while at 30% of poweroutput and cooling on max. What if I need to use more than just 30%?? The pc will just explode or what?
  • GAMING6698
    GAMING6698 ACE Posts: 8,185 Trailblazer
    @Serpens
    When did you buy this laptop?
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Serpens
    Serpens Member Posts: 8

    Tinkerer

    @Serpens
    When did you buy this laptop?
    3. May 2020
  • GAMING6698
    GAMING6698 ACE Posts: 8,185 Trailblazer
    @Serpens first 
    Make sure your are using latest nvidia software and latest bios version 
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Serpens
    Serpens Member Posts: 8

    Tinkerer

    @Serpens first 
    Make sure your are using latest nvidia software and latest bios version 
    nvidia is latest and has no problems with cooling, bios is version 1.05 which isnt latest but updates were not focused on cooling or anything with it. 
  • GAMING6698
    GAMING6698 ACE Posts: 8,185 Trailblazer
    edited May 2020
    @Serpens
    Get in touch with your region customer care.
    Log your case and send it to service centre, By default some laptop comes with bad thermal paste and you need to apply new one.

    Contact Acer support click the below link
    http://www.acer.com/worldwide/support/
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Serpens said:
    Why would I undervolt a brand new pc?? If you are telling me that the pc cant handle 30% of the power that it should be capable of than there is something wrong with it and I will return it.. I didnt buy a strong around 1000€ pc to have 90 degrees celsia average while at 30% of poweroutput and cooling on max. What if I need to use more than just 30%?? The pc will just explode or what?
    Can you provide the exact model of the notebook? example an515-51-75kz.
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  • Serpens
    Serpens Member Posts: 8

    Tinkerer

    AN715-51-58PG, support told me to send it for inspection so I guess the temperatures are actually highger then they should be.

  • Version 1.28 of the bios changes something in the energy parameters, see: 

    1.Update MCU.
    2.Add newdiscrete N18P-G62B/N18E-G1B types.
    3.Add panel LM156LF2F01.
    4.Add New Panasonic battery and update power parameter.

    Data: 2020/04/15 Version: 1.28 Vendor: Acer Tamanho: 7.7 MB Download

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Serpens
    Serpens Member Posts: 8

    Tinkerer


    Version 1.28 of the bios changes something in the energy parameters, see: 

    1.Update MCU.
    2.Add newdiscrete N18P-G62B/N18E-G1B types.
    3.Add panel LM156LF2F01.
    4.Add New Panasonic battery and update power parameter.

    I have that installed but didnt help
  • In my opinion, those temperatures are high! Did you confirm with hwmonitor?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Serpens
    Serpens Member Posts: 8

    Tinkerer

    Just nitrosense
  • Can you confirm temperatures with hwmonitor? What is the deadline you still have to exchange the notebook with the seller?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Serpens
    Serpens Member Posts: 8

    Tinkerer

    Its brand new.. like 3 days and I didnt file complaint with a servis yet as I need the pc for school. Ill just do it in a month or so.. till then I ll keep a close look on the temperatures, it should handle about 100 so if it stays under 94 im good for now.
  • no, 100ºc or 94ºc are not ideal at any time. can you send a screenshot of hwmonitor? do you have how to use the notebook on a cooling base?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)