I purchsed ACER - XC-885 Intel® Core™ i5 Desktop PC few months agointernet speed too slow.

ascender89
ascender89 Member Posts: 2 New User
edited October 2022 in Aspire and Veriton Desktops
Hi there,
I purchsed ACER - XC-885 Intel® Core™ i5 Desktop PC few months ago and the internet speed is too slow. The same internet runs very fast on my lapto and phone. I am not sure how to fix this issee. Do i need to get any additional accessory to speed it up? Please help.
Many thanks
[Edited the title to add model name ]

Answers

  • GAMING6698
    GAMING6698 ACE Posts: 7,458 Pathfinder
    edited May 2020
    @ascender89
    Open device manager→expand network adapters→right click on wireless driver→select update device→automatically update.......

    After update follow these steps 

    open cmd as administrator then type these commands one by one.

    netsh winsock reset
    netsh int ip reset
    ipconfig /release
    ipconfig /renew
    ipconfig /flushdns
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • billsey
    billsey ACE Posts: 33,432 Trailblazer
    @ascender89 are you connected via your wireless or through a wired connection?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • ascender89
    ascender89 Member Posts: 2 New User
    billsey said:
    @ascender89 are you connected via your wireless or through a wired connection?
    @billsey . I am connected via wireless.
    @ascender89
    Open device manager→expand network adapters→right click on wireless driver→select update device→automatically update.......

    After update follow these steps 

    open cmd as administrator then type these commands one by one.

    netsh winsock reset
    netsh int ip reset
    ipconfig /release
    ipconfig /renew
    ipconfig /flushdns
     Thanks @GAMING6698 . I tried these steps but I get the message:
    No opertation can be performed on Ethernet while it has its media disconnected.

    I am not sure how to fix that.

  • billsey
    billsey ACE Posts: 33,432 Trailblazer
    That's from the ipconfig /release and /renew commands. They attempt to do it on all network devices. It should succeed on the wireless and generate that warning on the wired connection. You can safely ignore.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • JonnyDIY
    JonnyDIY Member Posts: 1 New User

    Woah Thanks I did the steps as you listed and my download speed went from 10 to 80mbps. Thanks again! 💕👍