e5-572g-58ky Intel graphics driver - not validated for this computer

bogdann
bogdann Member Posts: 6

Tinkerer

edited October 2023 in 2020 Archives
Hello. I own an acer e5-572g-58ky and when I try to update the intel graphics driver it tells me that "intel graphics driver not validated for this computer". The driver I say is taken from the Intel official website.

Best Answer

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Answer ✓
    You can't update it from the Intel site only from the Acer support page for your model. Intel have made your GPU specifically for Acer with settings and features unique to Acer so only the Acer driver will work, the Intel driver only works for the generic version of your GPU not the Acer version

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

Answers

  • GAMING6698
    GAMING6698 ACE Posts: 7,953 Pathfinder
    @bogdann if you update your dedicated gpu Intel one will automatically updated as well
     Update your graphic driver you have to install nvidia software for that, driver in acer site are just base driver.

    GET GAME READY DRIVER

    For each major game release, NVIDIA works closely with developers to boost performance, fix bugs, and improve your gaming experience. Technologies like NVIDIA GameWorks™ give you the tools to optimize gameplay and bring you these improvements through a Game Ready driver update. GeForce Experience automatically notifies you when these drivers are available and, with a single click, lets you update to the latest driver—without leaving your desktop. 

    First time Download software from nvidia site, go through my link then select you graphic card details and download game ready driver 

    https://www.nvidia.com/Download/index.aspx


    Click yes if problem solved 

    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • bogdann
    bogdann Member Posts: 6

    Tinkerer

    I want to update integrated intel hd graphics 4600.
    The video card dedicated to nvidia goes updated without problems.
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Answer ✓
    You can't update it from the Intel site only from the Acer support page for your model. Intel have made your GPU specifically for Acer with settings and features unique to Acer so only the Acer driver will work, the Intel driver only works for the generic version of your GPU not the Acer version

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★