e5-572g-58ky Intel graphics driver - not validated for this computer

bogdann
bogdann Member Posts: 6

Tinkerer

edited October 2023 in 2020 Archives
Hello. I own an acer e5-572g-58ky and when I try to update the intel graphics driver it tells me that "intel graphics driver not validated for this computer". The driver I say is taken from the Intel official website.

Best Answer

  • andylb
    andylb ACE Posts: 3,824 Pathfinder
    Answer ✓
    You can't update it from the Intel site only from the Acer support page for your model. Intel have made your GPU specifically for Acer with settings and features unique to Acer so only the Acer driver will work, the Intel driver only works for the generic version of your GPU not the Acer version

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