My A315-31-P6Q3 laptop has suddenly gone to a BLACK SCREEN, not turning back on.

Samwise92
Samwise92 Member Posts: 3 New User
edited October 2023 in 2020 Archives
Hi,
I ordered a new AC adaptor to charge my laptop, I switched on my laptop and it was working completely fine, after 5mins it suddenly went to a black screen.

After a while whilst on charge I tried turning my laptop on again but nothing has happened, still experiencing the 'black screen'. 

The 'orange light' turns on and turns blue after a couple of secs but screen does not turn on. I have tried resetting the battery, pressing the reset button at the bottom of my laptop for 15 secs, waited 30mins and still nothing. 

Any advice would be much appreciated. Thanks 😁


Answers