Acer Nitro 5 Second Monitor Problem

umit219
umit219 Member Posts: 7 New User
edited December 2023 in 2020 Archives
Hi everybody. I have Acer nitro 5 AN515-52 and monitor with vga input. I bought a hdmi to vga cable beacuse there is no VGA input in Nitro 5. When i connect the cables no picture appears. But when i try with receiver there is an image. Monitor and cables are woriking. What can i do? Please help me.

Answers

  • What is the model of your monitor?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • batmalin
    batmalin Member Posts: 4,231 Guru
    What is the model of the HDMI to VGA adapter?
    Please click "Yes" if I have answered your question.
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  • umit219
    umit219 Member Posts: 7 New User
    What is the model of your monitor?
    Sorry for my late answer. Model of monitor is BenQ.
  • umit219
    umit219 Member Posts: 7 New User
    batmalin said:
    What is the model of the HDMI to VGA adapter?
    I don't know  :/
  • Did you press fn + f5?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • umit219
    umit219 Member Posts: 7 New User
    Did you press fn + f5?
    Yes , i did
  • batmalin
    batmalin Member Posts: 4,231 Guru
    edited April 2020
    You do realize that this adapter is converting digital to analog signal right? That`s why I have asked you what adapter you are using? Did you try with other adapter? Did you try direct connect with an HDMI cable to a TV for example?
    Please click "Yes" if I have answered your question.
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  • umit219
    umit219 Member Posts: 7 New User
    batmalin said:
    You do realize that this adapter is converting digital to analog signal right? That`s why I have asked you what adapter you are using? Did you try with other adapter? Did you try direct connect with an HDMI cable to a TV for example?
    I have not tried with another adapter. if i connect it directly to tv with hdmi, it works.
  • batmalin
    batmalin Member Posts: 4,231 Guru
    So why are you looking for a problem in the laptop? Try with other adapter and check if it works.
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • but if you connect directly to the notebook's hdmi port, does it work?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • umit219
    umit219 Member Posts: 7 New User
    batmalin said:
    So why are you looking for a problem in the laptop? Try with other adapter and check if it works.
    Thanks for your helps :)
  • umit219
    umit219 Member Posts: 7 New User
    but if you connect directly to the notebook's hdmi port, does it work?
    yes, it works
  • I am confused. Does your monitor have an HDMI port or not?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • batmalin
    batmalin Member Posts: 4,231 Guru
    @egydiocoelho the monitor has vga only and it is not working the hdmi output is fine with his tv, therefore the issue is either in the adapter or the monitor
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158