flash my bios as it is only black screen of death

ABYb
ABYb Member Posts: 19 Troubleshooter
edited October 2023 in 2020 Archives
hi i  laptop model acer E5-575-50RM is only showing black screen,it was fine but yesterday morning when i try to power on its only showing black screen not able to go to bios setup as well,
after so many soluyions tried like cmos reset,ram swap,screen toogle nothing seems working then thought of flashing bios and when i downloaded the file there are multiple fd files though i trid all files seperately by crisis recovery method nothing works and tried different names as well can some one help out as it urget and i am working from home due this lockdown

Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    Answer ✓
    have you ever tried to reset the lithium battery?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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«1

Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    Answer ✓
    have you ever tried to reset the lithium battery?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ABYb
    ABYb Member Posts: 19 Troubleshooter
    have you ever tried to reset the lithium battery?
    yep tried it nothing happened,i tried it by completely removing the battery and also cmos and kept idle fo 20mins still no luck
  • ABYb
    ABYb Member Posts: 19 Troubleshooter
    have you ever tried to reset the lithium battery?
    when i tried flashing bios using recovery method when i plug in usb with fn+esc pressed it goes to recovery mode but the thing is its not reading as i kept it for so long nothing happend so forced shutdown,

    possibly i am having wrong name for my bios or wrong file because inside my exe file there are multiple fds such as zaa2multi,zaa3multi,zaa4multi and zaarmulti,
    i tried renaming it as zaa.fd,bios.fd,boottypezaa.fd nothing works.

  • I mean this procedure:
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ABYb
    ABYb Member Posts: 19 Troubleshooter
    I mean this procedure:
    yes i did it did exactly the how the video shows and later again opened it up and removed the battery as well.
    tried both,

    i think its a corrupt bios.
  • Did you try to update the bios? Also, is the image displayed on an external monitor?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ABYb
    ABYb Member Posts: 19 Troubleshooter
    Did you try to update the bios? Also, is the image displayed on an external monitor?
    no i didnt update the bios and yes i tried hdmi and vga and tried to toggle the display nothing works.system just switches on and black screen thats it.and activity indicator blinks if i go to fn+esc for bios flashing thats it
  • Try placing a few layers of electrical tape over this button:
    Lentido e travando - Windows 10  Acer Community
    Meu ACER f5-573G-75A3 est desligando szinho  Acer Community
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ABYb
    ABYb Member Posts: 19 Troubleshooter
    Try placing a few layers of electrical tape over this button:
    Lentido e travando - Windows 10  Acer Community
    Meu ACER f5-573G-75A3 est desligando szinho  Acer Community
    ok this one i havent tried, should i do it after resetting my battery or.just do it as it is.
  • you can run before resetting the battery.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ABYb
    ABYb Member Posts: 19 Troubleshooter
    ok thankyou so much will try it
  • ABYb
    ABYb Member Posts: 19 Troubleshooter
    you can run before resetting the battery.
    ok tried that as well still no luck.
  • Try disconnecting the rams, hdd, ssd, lition battery, battery rtc and wireless card. Then, test each hardware individually.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ABYb
    ABYb Member Posts: 19 Troubleshooter
    ok forgot to mention one more important thing,i used acer ssn no to download my bios but there was no bios version as same as mine,
    on my laptop back the bios version is v1.17 but where as in support page there is no version like that so i dowloaded the last update and tried flashing,is there something wrong i am doing??
  • ABYb
    ABYb Member Posts: 19 Troubleshooter
    Try disconnecting the rams, hdd, ssd, lition battery, battery rtc and wireless card. Then, test each hardware individually.
    ok will try
  • you said it here "no i didnt update the bios".
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ABYb
    ABYb Member Posts: 19 Troubleshooter
    you said it here "no i didnt update the bios".
    yes i didnt update the bios,but once the screen went blank i tried flashing it using fn+esc whcih i have mentioned earlier.
  • OK! I suggest that you do not try to recover the bios, as the problem may not be with the bios.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ABYb
    ABYb Member Posts: 19 Troubleshooter
    you said it here "no i didnt update the bios".
    only after trying all possible solution only i though might me flashing bios may  fix but when i looked for the download there were no option as the one i mentioned beside my laptop so i tried flashing it with the higher version which has multiple fds,i have clearly mentioned that as well.
  • ABYb
    ABYb Member Posts: 19 Troubleshooter
    OK! I suggest that you do not try to recover the bios, as the problem may not be with the bios.
    ok what should i do as i have tried everything possible and i need my laptop soon and its not easy to get a professional now as its a full lockdown here.please help me out on this