Acer E5-575G-523D won't charge above 85% (Windows 7 64-bit)

Faust
Faust Member Posts: 36 Devotee WiFi Icon
edited October 2023 in 2020 Archives
The title says it all.
Tried to remove "acpi-compatible control method battery driver" and "microsoft AC adapter".
Tried to reset the battery (Disconnect the power adapter, reset the battery in the bottom of the computer through the hole (holding the reset button for 05 seconds),  Let the computer rest for 5 minutes without power).
Tried to calibrate the battery by several different means.

NOTHING HELPS.



Answers

  • GAMING6698
    GAMING6698 ACE Posts: 7,990 Pathfinder
    @faust what is your battery age?
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Faust
    Faust Member Posts: 36 Devotee WiFi Icon
    edited April 2020
    It's irrelevant in this case. This pc was manufactured in 2016-09-23 and was used not that much, for Skype mostly. I have much older notebooks, some of them are also Acer, that doesn't have any problems with batteries and are used heavily.
    And I am not demanding for it to work 2 or 3 hours. I just want it to fully charge and show real charging percentage, dammit.
  • GAMING6698
    GAMING6698 ACE Posts: 7,990 Pathfinder
    edited April 2020
    @Faust It is normal for a battery to lose its ability to hold the maximum capacity as it ages
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Faust
    Faust Member Posts: 36 Devotee WiFi Icon
    edited April 2020
    Sorry, but this is horseshit. And I see you dont't even realise that this model has internal battery, it's not so easy to replace. Please, leave this thread if you have nothing useful to suggest. Thank you.

  • Faust
    Faust Member Posts: 36 Devotee WiFi Icon
    I also forgot to mention that it turns off around 35%. And also it is possible to charge it to 100% by constantly plugging it in and out (the charging then continues for about 20 s.).
  • BalkanBoy
    BalkanBoy Member Posts: 28 Enthusiast WiFi Icon
    GAMING6698 nicely told you your battery is phucked, there's nothing anybody can suggest you but replacing battery. There's no calibration software in this planet that would help you. I've seen laptops old few months old where battery goes bad. It's just a bad luck.