Camera issue

System
System Member Posts: 4,562 Seasoned Practitioner WiFi Icon
edited March 1 in 2020 Archives
This discussion was created from comments split from: Why is my laptop camera not working? N17W3.

Answers

  • xtp555
    xtp555 Member Posts: 2 New User
    Hi,
    My camera showed is working properly in the properties section, but it doesn't capture my image as photo nor video, when turn it on, it only show a black screen. what is wrong??? please help.
  • billsey
    billsey ACE Posts: 34,601 Trailblazer
    @xtp555 you are having a different issue than the original poster. Start a new thread and include your full model number, a description of the problem and the steps you have taken so far.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • yowwshap
    yowwshap Member Posts: 1 New User
    my camera can't start eventhough the app is the latest update. My laptop is Aspire A514-51k windows 10

    sorry for the bad english
  • billsey
    billsey ACE Posts: 34,601 Trailblazer
    @yowwshap when you run Device Manager do you get any warning or error symbols?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.