Nitro 5: Will only stay on when plugged in to power

System
System Member Posts: 4,562 Seasoned Practitioner WiFi Icon
This discussion was created from comments split from: Nitro 5 AN515-54 needs to be plugged in to power on.

Comments

  • Augustine
    Augustine Member Posts: 2 New User
    Hi, i also same issued with this. 
  • Coqui13
    Coqui13 ACE Posts: 2,215 Pathfinder
    Well Augustine, one of the suggestions is to do a power drain
    1. Unplug the AC (power adapter/charger).
    2. Press and hold the Power button down for 15 seconds to release any excess of power the unit might have received. (This will perform a battery reset that may resolve the issue).
    3. If your system has a battery pinhole reset on the bottom, insert a small paperclip in the battery reset pinhole and hold the button down for 5 seconds.
      Note: Not all models have a battery pinhole reset.
    4. If the instructions above did not resolve your issue, please contact Acer support locally.
    Good luck. ;)

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