Nitro 5 gaming laptop not charging while gaming.

cw787
cw787 Member Posts: 2 New User
in Nitro Gaming
I’ve only hade my acer nitro 5 for a few months and I charge my laptop to 100%. When I play games and the battery is low it notifies me, but when I plug it in I see the light flashing instead of staying solid. I look at the battery icon and it says “not charging”. In order to get it to work I have to shut down the game and the computer. Why is this happening and how can I fix it?

Answers

  • GAMING6698
    GAMING6698 ACE Posts: 7,975 Pathfinder
    edited April 2020
    @cw787 go to device manager,→expand batteries→then uninstall everything you see under batteries just right click on it and select uninstall then close device manager and restart your system then check your issue resolved
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • cw787
    cw787 Member Posts: 2 New User
    So I just uninstall the Microsoft AC adapter and Microsoft ACPI-compliant control method battery. Are you sure that won’t screw up the computer? I just want to make sure
  • GAMING6698
    GAMING6698 ACE Posts: 7,975 Pathfinder
    @cw787 uninstall it, don't worry after restarting window will install again
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • NikPalPro
    NikPalPro Member Posts: 36 Devotee WiFi Icon
    cw787 said:
    I’ve only hade my acer nitro 5 for a few months and I charge my laptop to 100%. When I play games and the battery is low it notifies me, but when I plug it in I see the light flashing instead of staying solid. I look at the battery icon and it says “not charging”. In order to get it to work I have to shut down the game and the computer. Why is this happening and how can I fix it?
    Quick Math - For my configuration
    GTX 1050 - 80W at boost, i5-9300H - 54W at boost, Fans - 15W at max ramp + so many other components. Adds up to - >150W. Power brick provided - 135W.
    This isn't to bash Acer, but this is a common move that many companies do because it is rare that the CPU and GPU are loaded to max boost at the same time and it is expensive to make a higher wattage charger and it will be heavier too, which many people might dislike.
  • Jwaller1570
    Jwaller1570 Member Posts: 1 New User
    edited August 2020
    @cw787 Did it work???
  • Gerhard85
    Gerhard85 Member Posts: 4 New User
    NikPalPro said:
    cw787 said:
    I’ve only hade my acer nitro 5 for a few months and I charge my laptop to 100%. When I play games and the battery is low it notifies me, but when I plug it in I see the light flashing instead of staying solid. I look at the battery icon and it says “not charging”. In order to get it to work I have to shut down the game and the computer. Why is this happening and how can I fix it?
    Quick Math - For my configuration
    GTX 1050 - 80W at boost, i5-9300H - 54W at boost, Fans - 15W at max ramp + so many other components. Adds up to - >150W. Power brick provided - 135W.
    This isn't to bash Acer, but this is a common move that many companies do because it is rare that the CPU and GPU are loaded to max boost at the same time and it is expensive to make a higher wattage charger and it will be heavier too, which many people might dislike.

    MY point exactly.

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