I need a recovery usb for my predator helios 500

Moua
Moua Member Posts: 2 New User
edited November 2023 in 2020 Archives
I need to purchase a acer predator helios 500 recovery usb. I had a virus and ended up reformatting the wrong drive. Can anyone guide me to where i can purchase this online.

Best Answer

  • GAMING6698
    GAMING6698 ACE Posts: 8,107 Trailblazer
    edited April 2020 Answer ✓
    @Moua you can't, you have two options 
    1) ask your nearest service centre that if they sell acer Erecovery.
    2)download new window 10 and make USB bootable from Microsoft Windows media creation tool.

    There is very less chances if service centre sell eRecovery but don't worry, follow option 2 new window from Microsoft will we genuine and when you insert that window 10 USB after accepting licence and drive , system will automatically install Windows 10 home and activate it because pre-installed product key of window 10 home is attach in motherboard or bios.This window will also provide same feature,gives same performance you just need to download acer software after installation.
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566

Answers

  • GAMING6698
    GAMING6698 ACE Posts: 8,107 Trailblazer
    edited April 2020 Answer ✓
    @Moua you can't, you have two options 
    1) ask your nearest service centre that if they sell acer Erecovery.
    2)download new window 10 and make USB bootable from Microsoft Windows media creation tool.

    There is very less chances if service centre sell eRecovery but don't worry, follow option 2 new window from Microsoft will we genuine and when you insert that window 10 USB after accepting licence and drive , system will automatically install Windows 10 home and activate it because pre-installed product key of window 10 home is attach in motherboard or bios.This window will also provide same feature,gives same performance you just need to download acer software after installation.
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Moua
    Moua Member Posts: 2 New User
    edited April 2020
    Thanks for replying. I did option 2, but the laptop seem sluggish and slow.  I did some google and in bios i had to chage it to Ahci.  I finally found and order me erecovery from acer by snid and will be waiting for that to arrive. The question is now do i have to change the bios setting back or will the erecovery make those changes once i start to install it. Because option 2 i installed win 10 on the 1tb hdd. Im hoping the erecovery will automatically install it to my nvme m.2 drive which is 250 gb. Or did factory do it vise versa.. im not sure
  • GAMING6698
    GAMING6698 ACE Posts: 8,107 Trailblazer
    @moua why you changed to ACHI?
    while installing Erecovery select ssd drive
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566