Acer Nitro Spin Usb-c to hdmi not working

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flowerdealer
flowerdealer Member Posts: 33 Enthusiast WiFi Icon
edited December 2023 in 2020 Archives
Usb-c to hdmi isn't working. When I bought the laptop it clearly stated that it did:
https://www.acer.com/ac/en/IN/content/model/NH.Q2YSI.002

USB Type-CTM port supporting:

USB 3.1 Gen 1 (up to 5 Gbps)DisplayPort over USB-CUSB charging 5 V; 3 ASo, hdmi, doesn't work, will a display port adapter actually work? 

Answers

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
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    All Spin models support Display Port Adapter. USB-C outputs only provide native DisplayPort.  From there, it's up to the adapter to convert to another signal type if desired, such as VGA or HDMI.  That is not something that the host PC would have any control over or even be aware of. I would be looking at the compatibility of the Display Port Dock. The Dock below is sold by Acer and guaranteed compatible
    https://store.acer.com/en-us/acer-usb-type-c-dock

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  • flowerdealer
    flowerdealer Member Posts: 33 Enthusiast WiFi Icon
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    Any other adapter on amazon that you think would work, that is not $175 dollars. I've already tried one and it didn't work. 
  • flowerdealer
    flowerdealer Member Posts: 33 Enthusiast WiFi Icon
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    I bought this and it worked perfectly with a display port monitor:
    https://www.amazon.ca/gp/product/B07VLBCHJ6/ref=ppx_yo_dt_b_asin_title_o02_s00?ie=UTF8&psc=1