My Acer Aspire Timeline U, shuts down if I tap any keyboard

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R32t04
R32t04 Member Posts: 3 New User
edited October 2023 in 2020 Archives
Hi there, it’s been a while since I have this problem but since i did not need my laptop during all this time i just let it sit there, now that i need it back i want to fix this issue.
i cannot tap any key or it will shut down, even in selective startup.
if i let it startup, and is prompts me for my windows pin, the second I tap a key, it will shut off. 
I can’t diagnose it or even try safe mode since then. Any help will be greatly appreciated, thanks

Answers

  • R32t04
    R32t04 Member Posts: 3 New User
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    I just connected a USB wireless set of keyboard/mouse, it works just fine.
    the moment I tap any laptop keyboard key, the laptop shuts off, same in safe mode.
    Im starting to suspect hardware problems, even shortcuts in the electrical circuits, I just don't know to this point...

    any suggestions?
  • R32t04
    R32t04 Member Posts: 3 New User
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    I replaced keyboard and still does the same, it just shuts off whenever a key is pressed, any idea?
    has anyone ran this problem?