Laptop cuts power off randomly
phil120303
Member Posts: 20 Troubleshooter
Hi, my acer aspire e5 576g-59ab cuts off power and doesn't turn on again unless plugged to the charger, I've traid several solutions and also tried the battery reset method but doesn't work, battery never passes 50% and at any battery level it just cuts off power, how can I fix this? Thank you!
Laptop Specs
i5-8250U, Nvidia mx150, 8gb ddr3 ram, 2tb hdd
Laptop Specs
i5-8250U, Nvidia mx150, 8gb ddr3 ram, 2tb hdd
0
Answers
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Sounds like a bad battery, run Hwinfo battery health and report back here with the result
https://www.hwinfo.com/download/
Please click YES if I answered your question
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I would check this button, putting some layers of electrical tape:
Edited the content to hide sensitive information
Acer-SamuelOi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho
TrailblazerFor users of the English, Spanish, French and German community, I will be using google translator!
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor!
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I'll give it a try. Thanks!andylb said:Sounds like a bad battery, run Hwinfo battery health and report back here with the result
https://www.hwinfo.com/download/0 -
I already did this however works only for sometime then problem occurs againegydiocoelho said:I would check this button, putting some layers of electrical tape:
Edited the content to hide sensitive information
Acer-Samuel0 -
Try adding more layers of electrical tape until the button is actually pressed.Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelhoTrailblazerFor users of the English, Spanish, French and German community, I will be using google translator!
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! 0 -
okay I'll give it a tryegydiocoelho said:Try adding more layers of electrical tape until the button is actually pressed.0 -
andylb said:Sounds like a bad battery, run Hwinfo battery health and report back here with the result
https://www.hwinfo.com/download/
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The battery is really wearing out. I recommend replacing it. Pay attention only to the voltage, which must be the same as the original battery:
Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelhoTrailblazerFor users of the English, Spanish, French and German community, I will be using google translator!
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! 1 -
Is it really supposed to wear out because I just bought this last Feb 2018? Is replacing the battery only the option to fix this? Thank you btwegydiocoelho said:The battery is really wearing out. I recommend replacing it. Pay attention only to the voltage, which must be the same as the original battery:0 -
What you can do is try to calibrate the battery, but I think it is already very worn out.Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelhoTrailblazerFor users of the English, Spanish, French and German community, I will be using google translator!
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! 0 -
Okay thanks, might replace the battery soon!egydiocoelho said:What you can do is try to calibrate the battery, but I think it is already very worn out.0 -
You are welcome.Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelhoTrailblazerFor users of the English, Spanish, French and German community, I will be using google translator!
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! 0
