Aspire 3 A315-51-39GU Software help

wingco1
wingco1 Member Posts: 4 New User
edited March 18 in 2020 Archives
Is it possible to download the Acer software that was installed on a new laptop?

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,331 Trailblazer
    Hello,
    What software?
    What laptop do you own exactly?
    France
  • wingco1
    wingco1 Member Posts: 4 New User
    I have an Acer Aspire 3 A315-51-39GU most of the Acer software was uninstalled. As a result I am unable to make a USB Recovery drive.
  • laurent_14
    laurent_14 ACE Posts: 10,331 Trailblazer
    Try by downloading and installing Acer Care Center. You should be able to create your recovery media.
    France
  • wingco1
    wingco1 Member Posts: 4 New User
    Acer Care Center doesn't appear in the list of downloads. Only Acer Quick Access
  • laurent_14
    laurent_14 ACE Posts: 10,331 Trailblazer
    Hello,
    You have to click on check compatibility, save the file and run .exe.
    France
  • wingco1
    wingco1 Member Posts: 4 New User
    Hi Laurent thank you very much for all your help. Unfortunately when I run the check compatability I get a "your computer is not supported" error message. Possibly something to do with Windows S Mode. Not to worry. This is a general purpose computer for web browsing. Should it expire it would be no great loss. Again many thanks.