Acer Nitro 5 green lines/patches issue.

abjt14
abjt14 Member Posts: 2 New User
edited December 2023 in 2020 Archives
I have an Acer Nitro 5 2018 modal (AN515-52). I bought the laptop off Amazon in Feb 2019.
I've been facing an issue since the last month, where the laptop gets stuck, the glitch lines start populating the screen at like 3-4 green (and sometimes RGB) lines/patches per second, the PC doesn't shut down, but it isn't usable. 

Media ->


Here are the things that I tested and noted->
(Conditions: normal room temperature, elevated laptop with mesh bottom for airflow, 100% battery life, and the laptop kept on a fixed stable spot)

1. After connecting it to another display using an HDMI cable, when it suddenly happened, the screen on the second display got stuck at its last state with the laptop's display getting populated with that glitch at the same time. At this point the keyboard lights are on, the PC doesn't crash, and just keep showing that matrix like screen slowing down its process of populating itself with green lines.

2. I tried the same with my power cable disconnected, but it still occurred again.

3. I opened up my laptop and checked all the connections, there seemed to be no issue but I tightened them again and ran the same tests but the issues persisted.

This is my personal as well as my work laptop, I'd really appreciate the communities help, thank you <3.

Configuration: 
Intel i5 8300h 2.3 GHz 
Nvidia GeForce GTX 1050ti 4GB GDDR5
8GB DDR3 SDRAM
1920x1080vFULL HD IPS LED Display
128 GB SSD + 1 TB HDD
Windows 10 Home

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