Missing Dolby Audio

BillH11103
BillH11103 Member Posts: 8

Tinkerer

edited March 1 in 2020 Archives
I posted this question before, but it seems to have disappeared. So, I'll ask again. I've had to rebuild my Windows 10 from scratch. Now, Dolby Audio is missing. How do I reinstall it? The AIO in question is an Aspire Z3-715.

Answers

  • Sjenest
    Sjenest Member Posts: 25 Enthusiast WiFi Icon
    Hi BillH11103:


    Uninstall the original audio driver and install the latest Windows 10 audio driver from acer support site.

     

    How to uninstall the audio driver:

    1. Press the Windows logo key + X.
    2. Click Control Panel.
    3. Select Programs and Features->Uninstall a program.
    4. Locate and find Realtek High Definition AudioConexant SmartAudio, or the IDT High Definition Audio driver, then uninstall and reboot the computer

    Hit 'like' if you find this answer useful.

    Thanks.
  • BillH11103
    BillH11103 Member Posts: 8

    Tinkerer

    Windows + X doesn't give option for Control Panel. If I use that and then click on Apps and Features, none of the items in #4 are listed. I'll refer to your reply on my other query on the same topic.
  • billsey
    billsey ACE Posts: 34,219 Trailblazer
    It's easier to get to Control Panel by hitting the Windows key by itself, then starting to type "Control Panel"... It'll appear as you're typing and just hit return once it's selected. CP gives you access to most of the apps that were in W7.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.