Should I change my Battery? Acer Aspire E5-575G

gsduwadi

Laptop shuts down unexpectedly when battery reaches less than 60%.

Image: https://us.v-cdn.net/6029997/uploads/editor/69/370j8a3vfbah.png

Image: https://us.v-cdn.net/6029997/uploads/editor/gg/83bhroeka3ac.png

Battery report

COMPUTER NAME	DESKTOP-Windows 10
SYSTEM PRODUCT NAME	Acer Aspire E5-575G
BIOS	V1.47 09/06/2018
OS BUILD	18362.1.amd64fre.19h1_release.190318-1202
PLATFORM ROLE	Mobile
CONNECTED STANDBY	Not supported
REPORT TIME	2020-03-10 13:18:26

Installed batteries

Information about each currently installed battery

	BATTERY 1
NAME	AS16A8K
MANUFACTURER	LGC
SERIAL NUMBER	3732
CHEMISTRY	LION
DESIGN CAPACITY	40,880 mWh
FULL CHARGE CAPACITY	17,958 mWh
CYCLE COUNT	-

Recent usage

Power states over the last 3 days

START TIME	STATE	SOURCE	CAPACITY REMAINING
2020-03-08 12:58:15	Active	Battery	97 %	8,191 mWh
13:05:30	Active	AC	84 %	7,081 mWh
13:21:13	Suspended		96 %	8,074 mWh
14:05:09	Active	AC	94 %	7,957 mWh
14:05:09	Active	Battery	94 %	7,957 mWh
14:06:13	Suspended		92 %	7,782 mWh
14:55:13	Active	Battery	93 %	7,796 mWh
14:55:13	Active	AC	93 %	7,796 mWh
14:57:19	Active	Battery	95 %	7,972 mWh
16:04:58	Suspended		10 %	876 mWh
19:30:37	Active	Battery	62 %	11,972 mWh
19:36:55	Active	AC	46 %	9,037 mWh
20:08:55	Active	Battery	99 %	19,243 mWh
21:01:43	Active	AC	13 %	2,599 mWh
21:39:40	Active	Battery	54 %	10,424 mWh
22:04:31	Active	AC	9 %	1,708 mWh
22:33:06	Active	Battery	53 %	10,293 mWh
23:11:55	Suspended		13 %	2,540 mWh
23:13:20	Active	Battery	19 %	2,029 mWh
23:16:27	Active	AC	10 %	1,066 mWh
23:16:42	Suspended		-	-
23:17:52	Active	AC	2 %	219 mWh
23:36:01	Active	Battery	55 %	5,738 mWh
23:51:33	Active	AC	22 %	2,307 mWh
2020-03-09 00:19:32	Active	Battery	73 %	7,621 mWh
00:42:41	Active	AC	7 %	686 mWh
00:43:00	Suspended		-	-
00:44:18	Active	AC	-	-
01:11:08	Suspended		51 %	5,358 mWh
09:46:41	Active	Battery	53 %	5,548 mWh
09:58:18	Active	AC	24 %	2,511 mWh
10:29:12	Active	Battery	61 %	6,322 mWh
10:44:04	Suspended		31 %	3,256 mWh
11:23:07	Active	Battery	37 %	3,811 mWh
11:23:53	Battery changed	Battery	-	-
11:23:53	Active	Battery	-	-
11:23:53	Active	AC	-	-
11:24:32	Suspended		-	-
11:25:49	Battery changed	AC	42 %	3,081 mWh
11:25:49	Active	AC	42 %	3,081 mWh
11:25:49	Active	Battery	42 %	3,081 mWh
11:35:56	Active	AC	11 %	774 mWh
11:36:06	Suspended		-	-
11:37:41	Active	AC	3 %	219 mWh
12:00:25	Active	Battery	71 %	5,183 mWh
12:17:37	Active	AC	28 %	2,015 mWh
12:23:48	Suspended		48 %	3,504 mWh
13:10:27	Active	AC	1 %	44 mWh
13:11:42	Active	Battery	7 %	438 mWh
13:11:48	Active	AC	7 %	423 mWh
13:38:04	Active	Battery	79 %	4,774 mWh
13:38:21	Active	AC	79 %	4,774 mWh
14:02:56	Active	Battery	79 %	4,760 mWh
14:10:00	Suspended		77 %	4,672 mWh
15:32:11	Active	Battery	100 %	5,898 mWh
15:34:49	Battery changed	Battery	-	-
15:34:49	Active	Battery	-	-
15:34:49	Active	AC	-	-
15:34:53	Battery changed	AC	90 %	5,314 mWh
15:34:53	Active	AC	90 %	5,314 mWh
15:34:53	Active	Battery	90 %	5,314 mWh
15:38:02	Suspended		80 %	4,745 mWh
15:39:10	Active	Battery	75 %	4,438 mWh
15:43:08	Suspended		60 %	3,548 mWh
16:15:12	Active	Battery	53 %	3,110 mWh
16:16:05	Active	AC	50 %	2,964 mWh
16:51:45	Active	Battery	87 %	5,125 mWh
17:16:54	Active	AC	65 %	3,840 mWh
17:28:06	Active	Battery	226 %	13,330 mWh
17:43:57	Active	AC	160 %	9,446 mWh
17:55:12	Suspended		227 %	13,374 mWh
17:56:37	Active	Battery	96 %	12,921 mWh
18:07:05	Active	AC	25 %	3,343 mWh
18:09:01	Suspended		35 %	4,672 mWh
19:53:36	Active	Battery	107 %	14,454 mWh
20:02:57	Suspended		97 %	13,140 mWh
20:24:29	Active	Battery	95 %	12,790 mWh
20:54:07	Active	AC	35 %	4,789 mWh
21:51:42	Suspended		106 %	14,337 mWh
22:41:11	Active	AC	43 %	6,351 mWh
22:42:23	Active	Battery	46 %	6,818 mWh
22:42:47	Active	AC	46 %	6,731 mWh
23:24:54	Active	Battery	91 %	13,432 mWh
23:37:14	Active	AC	77 %	11,359 mWh
23:52:46	Active	Battery	97 %	14,293 mWh
2020-03-10 00:10:08	Active	AC	71 %	10,424 mWh
00:26:04	Active	Battery	91 %	13,374 mWh
00:41:57	Suspended		69 %	10,205 mWh
03:14:57	Active	AC	69 %	10,118 mWh
04:07:54	Active	Battery	95 %	13,841 mWh
04:14:57	Suspended		95 %	13,841 mWh
11:12:48	Active	AC	93 %	14,264 mWh
12:03:31	Active	Battery	117 %	17,943 mWh
12:12:46	Suspended		102 %	15,710 mWh
12:43:36	Active	AC	46 %	8,322 mWh
12:57:16	Active	Battery	77 %	13,812 mWh
12:59:22	Active	AC	72 %	12,965 mWh
13:02:43	Active	Battery	79 %	14,220 mWh
13:06:10	Active	AC	72 %	12,965 mWh
13:18:25	Report generated	AC	92 %	16,440 mWh

Battery usage

Battery drains over the last 3 days

START TIME	STATE	DURATION	ENERGY DRAINED
2020-03-08 12:58:15	Active	0:07:14	13 %	1,110 mWh

14:05:09	Active	0:01:03	2 %	175 mWh

14:55:13	Active	0:00:00	-	-

14:57:19	Active	1:07:39	84 %	7,096 mWh

19:30:37	Active	0:06:18	15 %	2,935 mWh

20:08:55	Active	0:52:48	86 %	16,644 mWh

21:39:40	Active	0:24:51	45 %	8,716 mWh

22:33:06	Active	0:38:49	40 %	7,753 mWh

23:13:20	Active	0:03:06	9 %	963 mWh

23:36:01	Active	0:15:32	33 %	3,431 mWh

2020-03-09 00:19:32	Active	0:23:09	67 %	6,935 mWh

09:46:41	Active	0:11:37	29 %	3,037 mWh

10:29:12	Active	0:14:51	29 %	3,066 mWh

11:23:07	Active	0:00:45	37 %	3,811 mWh
11:23:53	Active	0:00:00	-	-

11:25:49	Active	0:10:06	32 %	2,307 mWh

12:00:25	Active	0:17:11	43 %	3,168 mWh

13:11:42	Active	0:00:05	-	15 mWh

13:38:04	Active	0:00:16	-	-

14:02:56	Active	0:07:04	1 %	88 mWh

15:32:11	Active	0:02:37	100 %	5,898 mWh
15:34:49	Active	0:00:00	-	-

15:34:53	Active	0:03:08	10 %	569 mWh

15:39:10	Active	0:03:57	15 %	890 mWh

16:15:12	Active	0:00:53	2 %	146 mWh

16:51:45	Active	0:25:09	22 %	1,285 mWh

17:28:06	Active	0:15:51	66 %	3,884 mWh

17:56:37	Active	0:10:28	71 %	9,578 mWh

19:53:36	Active	0:09:21	10 %	1,314 mWh

20:24:29	Active	0:29:37	59 %	8,001 mWh

22:42:23	Active	0:00:23	1 %	87 mWh

23:24:54	Active	0:12:19	14 %	2,073 mWh

23:52:46	Active	0:17:22	26 %	3,869 mWh

00:26:04	Active	0:15:52	22 %	3,169 mWh

04:07:54	Active	0:07:02	-	-

12:03:31	Active	0:09:15	15 %	2,233 mWh

12:57:16	Active	0:02:06	5 %	847 mWh

13:02:43	Active	0:03:26	7 %	1,255 mWh

Usage history

History of system usage on AC and battery

	BATTERY DURATION		AC DURATION
PERIOD	ACTIVE	CONNECTED STANDBY	ACTIVE	CONNECTED STANDBY
2020-03-05	-	-	1:00:50	-
2020-03-06	-	-	0:29:16	-
2020-03-07	-	-	-	-
2020-03-08	3:33:24	-	2:11:13	-
2020-03-09	3:19:11	-	5:02:30	-

Battery capacity history

Charge capacity history of the system's batteries

PERIOD	FULL CHARGE CAPACITY	DESIGN CAPACITY
2020-03-05	18,031 mWh	40,880 mWh
2020-03-06	18,119 mWh	40,880 mWh
2020-03-07	18,002 mWh	40,880 mWh
2020-03-08	15,370 mWh	40,880 mWh
2020-03-09	10,150 mWh	40,861 mWh

Battery life estimates

Battery life estimates based on observed drains

	AT FULL CHARGE		AT DESIGN CAPACITY
PERIOD	ACTIVE	CONNECTED STANDBY	ACTIVE	CONNECTED STANDBY
2020-03-05	-	-	-	-
2020-03-06	-	-	-	-
2020-03-07	-	-	-	-
2020-03-08	1:08:08	-	3:01:13	-
2020-03-09	0:41:34	-	2:47:23	-

Current estimate of battery life based on all observed drains since OS install

Since OS install

1:16:34

-

2:54:18

-

//Edited the content to add model name.

Comments

gsduwadi

Image: https://us.v-cdn.net/6029997/uploads/editor/ot/ud4a72pgxxug.png

Graph of Battery Usage.

andylb

YES your battery is shot and definitely needs replacing. Screen below is for compatible batteries for your model, yours are highlighted in red. To maximize your new battery life, fully charge it BEFORE turning on your computer then unplug the power and let it drain to just under 10%, plug back in and recharge to 100%. Do this every couple of months and never let your battery completely discharge.

Please click YES if I have answered your question

gsduwadi

How can we know that the battery is original or duplicate?

andylb

gsduwadi said:

How can we know that the battery is original or duplicate?

Unless you stand there and watch it being made you won’t know. Anything you buy online may be a copy but not very likely in this case. That question is not one anybody here can really answer, I can only advise you to buy from a reputable source with a good return policy, or buy it directly from Acer. I have given you the details of the battery you need, so now it’s up to you

andylb

@gsduwadi please click YES as I have clearly answered your question, thank you

gsduwadi

andylb said:

gsduwadi said:

How can we know that the battery is original or duplicate?

Unless you stand there and watch it being made you won’t know. Anything you buy online may be a copy but not very likely in this case. That question is not one anybody here can really answer, I can only advise you to buy from a reputable source with a good return policy, or buy it directly from Acer. I have given you the details of the battery you need, so now it’s up to you

Thank you for your kind information. I will let you know the battery which i buy and how it performed in my case. So the other people looking for this problem find it helpful.

andylb

Don't forget to condition your new battery before first use.
To maximize your new battery life, fully charge it BEFORE turning on your computer then unplug the power, use your computer and let it drain to just under 10%, plug back in and recharge to 100%. Do this every couple of months and never let your battery completely discharge.

Commodore_1995#

I only recommend that you purchase a new battery that has the same voltage as the old battery.

andylb

@egydiocoelho I already posted above the correct batteries from the Service Guide my friend

Image: https://us.v-cdn.net/6029997/uploads/editor/ew/67b3fgilaxin.png

INES24

ANYONE HERE FROM THE PHILIPPINES? MY BATTERY IS ALREADY DEAD AND I'M FINDING IT HARD TO FIND A STORE THAT SELLS LEGITIMATE ACER BATTERIES

Commodore_1995#

@INES24 What is the exact model? Example an515-55-58vh.

Miyu

INES24 said:

ANYONE HERE FROM THE PHILIPPINES? MY BATTERY IS ALREADY DEAD AND I'M FINDING IT HARD TO FIND A STORE THAT SELLS LEGITIMATE ACER BATTERIES

i’m from the philippines and i’m also having a hard time looking for stores that sell legit acer batteries. laptop model e5-576G

Welcome!

It looks like you're new here. Sign in or register to get started.

Swift Series Intel^® Evo™

Game Pass

Acer Corner

Gaming on Chromebook

Swift Series Intel® Evo™

Game Pass

Acer Corner

Gaming on Chromebook

Swift Series Intel^® Evo™