BSOD on Acer Nitro 5 515-54-54W2 "Stop code: PAGE_FAULT_IN_NONPAGED_AREA What failed: igdkmd64.sys"

BluePhoenix459
BluePhoenix459 Member Posts: 3 New User
edited December 2023 in 2020 Archives
I have had this laptop for around 3 months, and just today i was playing Minecraft for a little bit, and I got the blue screen of death. I've read that it's a bios update and its an intel driver issue but I dont know because after the 2nd one i tried to update my intel uhd 630 and it didnt need an update but my GTX 1050 did update, and i got a 3rd BSOD. Please help, I don't know whether or not to upgrade the BIOS by myself (or if i even need to) or have it taken to a repair place.

Answers

  • I would check if an update to the intel and nvidia dch drivers would solve the problem. However, it is necessary that you first download the drivers from these sites:
    Then uninstall and delete these drivers and also disable wireless:

    restart windows and install the latest versions.
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  • BluePhoenix459
    BluePhoenix459 Member Posts: 3 New User
    So I download the the files, then delete the two drivers, and then I restart and when it reopens I run the two files?